dundas Posted January 19, 2017 Share Posted January 19, 2017 I've written about this in the dim distant past, but the problem seems to have got worse. Two small packets we airmailed to the US on 23 November still have this status message in the usps.com tracking: Origin Post is Preparing Shipment. The same kind of lengthy delay is also happening for several items sent around the same time to Canada. If I track the the same tracking numbers in the Thailand Post site, it's clear the item has left Suvarnabhumi, and is, presumably, waiting for US Customs to look at it, and so it's temporarily out of the tracking system. We've got any number of items sent to the US and Canada where progress isn't happening, and I'm expecting a heap of demands for refunds for non-delivery. Not all -- some items are getting through in normal time -- around 14 days. Wonder what other people have experienced. Link to comment Share on other sites More sharing options...
Bill97 Posted January 19, 2017 Share Posted January 19, 2017 High variability, not advised when reliability is important. Link to comment Share on other sites More sharing options...
cmsally Posted January 19, 2017 Share Posted January 19, 2017 Last month their seemed to be problems with USA East Coast. I had 2 parcels stuck in customs and it was 6 weeks before they suddenly appeared! This month the problem seems to be more West Coast in that one is probably stuck in customs and the other for some reason came back to me without being delivered (on tracking it never seems to have got to the delivery stage). Weird as I have never had so much of a problem sending to USA. Link to comment Share on other sites More sharing options...
Dante99 Posted January 19, 2017 Share Posted January 19, 2017 It is Donald's fault. Link to comment Share on other sites More sharing options...
oldcarguy Posted January 19, 2017 Share Posted January 19, 2017 We had a package mailed Nov 29 from BKK that finally arrived at customer Jan 10 East Coast USA this was small packet SAL , not sure if the SAL makes it quicker or not :) Link to comment Share on other sites More sharing options...
cmsally Posted January 20, 2017 Share Posted January 20, 2017 Wow that is slow for SAL, but it does (usually) depend on how far they are from an airport. If I send SAL to UK (SE, so close to the airports) it takes the same amount of time as airmail; which is 10-14 days. Link to comment Share on other sites More sharing options...
oldcarguy Posted January 20, 2017 Share Posted January 20, 2017 Thai Post tracking and USA tracking is so bad , SAL small packet you mail the package from and get tracking number , and see the package go to a couple places around BKK in the next day or two.... never does say it was placed on a plane ! then it disappears until it comes out of US customs ( be nice to know when/where it landed in USA ) and a day or 2 later it is delivered I guess if I wanted "real time" tracking I could pay for Fed EX or UPS :) Link to comment Share on other sites More sharing options...
CNXBKKMAN Posted January 20, 2017 Share Posted January 20, 2017 I sent a bundle of xmas cards to the UK on Dec 3. They arrived within a week normal airmail. At the same time I sent a small packet airmail signed for to New York. That arrived on New Year's Eve or the day before. At least it arrived though and didn't disappear. Link to comment Share on other sites More sharing options...
HaleySabai Posted January 20, 2017 Share Posted January 20, 2017 I'm wondering about the same thing. Sent 3 homemade crafted Christmas cards made by our daughter to Canada. Posted them in the 11th hour and paid the extra for 7-day delivery. As far as I know to date,all have not arrived. I'm confident that they got out of Thailand, but I'm not about them leaving the sorting depot in Vancouver. They were oversize and slightly weighty envelopes so may have appeared to be worth shuffling out the back door by an over-payed under worked unionized postal worker. I'm speculating in the negative here, but it is well known that the Canadian postal system SUCKS on several levels. Link to comment Share on other sites More sharing options...
Rotweiler Posted January 20, 2017 Share Posted January 20, 2017 Deliveries during the Christmas season are always slow - for me at least. Thin packet to Canada - sent Dec 3rd by registered airmail, still hasn't arrived. Irritating but somewhat understandable - for Canada at least. Canada Post did not hire extra sorters this Christmas the way they have every previous year. A mountain of mail is still waiting in Vancouver and Toronto sorting centers (according to Canadian media). Link to comment Share on other sites More sharing options...
dundas Posted February 5, 2017 Author Share Posted February 5, 2017 I've been a bit slow as the OP responding to this, but I want to say thank you to everyone. What's been said here fits with our experience -- it's the US and Canada that mostly are the problem. Of the items we airmailed (small packet service) on 23 November, one has already returned to Thailand because the customer refused to accept late delivery. The other arrived a few days ago. I hope delivery gets better now the Christmas rush is (presumably) over. No, I don't think we can blame Donald for it. I'd describe it as government agencies externalising their costs -- not hiring extra sorters for Christmas is treating customers with contempt. Link to comment Share on other sites More sharing options...
HaleySabai Posted February 10, 2017 Share Posted February 10, 2017 Sent 3 Christmas cards on Dec.18.....they all arrived to their destinations today in Western Canada (Feb.10th).... 54-days...yup, I'd call that "snail-mail"! Link to comment Share on other sites More sharing options...
elektrified Posted February 10, 2017 Share Posted February 10, 2017 On 1/20/2017 at 10:00 AM, oldcarguy said: Thai Post tracking and USA tracking is so bad , SAL small packet you mail the package from and get tracking number , and see the package go to a couple places around BKK in the next day or two.... never does say it was placed on a plane ! then it disappears until it comes out of US customs ( be nice to know when/where it landed in USA ) and a day or 2 later it is delivered I guess if I wanted "real time" tracking I could pay for Fed EX or UPS :) The post office has all the information in their computer system; including what flight the packages were placed on, who signed for them etc. They will only share this information with you if you know someone at the P.O. well. I was able to get the guy I know to print it all out for me one time when two packages were lost for 5 months - but eventually delivered. Link to comment Share on other sites More sharing options...
elektrified Posted February 10, 2017 Share Posted February 10, 2017 I just received a Christmas card on Wednesday that was sent to me from the USA on December 12. Link to comment Share on other sites More sharing options...
MMan Posted February 11, 2017 Share Posted February 11, 2017 I've experienced this sending my Tax Return to the IRS, using Thai Post Express Mail. Normally it would arrive within a few days, but one time it took about 5 - 6 weeks. In the meantime the tracking site had the last known location at Suvarnabhumi outgoing mail. Link to comment Share on other sites More sharing options...
dundas Posted February 15, 2017 Author Share Posted February 15, 2017 On 11/02/2017 at 11:08 PM, MMan said: I've experienced this sending my Tax Return to the IRS, using Thai Post Express Mail. Normally it would arrive within a few days, but one time it took about 5 - 6 weeks. In the meantime the tracking site had the last known location at Suvarnabhumi outgoing mail. About one in five of the small packets we've sent would end up taking this long, or longer. Link to comment Share on other sites More sharing options...
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