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negreanu

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Posts posted by negreanu

  1. If you had been flying F then TG escort you from Aircraft Door all the way through to baggage claim via the VIP immigration desk I mentioned above.

    Interesting never actually bought a F ticket but used milage for upgrade no such escort for me on both occasions.

  2. Again, by continuing to give your business to THAI, while simultaneously kvetching about how bad they are, is very nearly the definition of insanity.

    Sadly it's not that easy being based out of Thailand a total avoidance of TG travel is sometimes impossible or impractical. However as stated above where there is a competitors option that fits with my schedule I will opt for them rather than TG nowadays.

    However from travelling BKK travelling makes the avoidance of TG an almost impossibility. My schedule cannot adapt to fit non TG travel - unfortunately.

  3. Given that you have these options you would seem crazy not to take your business elsewhere. Why continue to reward TG with your loyalty, and money, when they clearly have been failing to meet your requirements for some time? I would contend that your passive-aggressive behavior, by continuing to give TG your business, means that you are actually perpetuating the very bad business activities which you find so atrocious.

    TG Gold for a long time (5 Years) seen the decrease in service. Before I would just book TG but now I look at competitors to see if their schedule fits with mine I do not hesitate to book them instead of TG these days.

    TG Gold has its benefits although that has deteriorated as well. With platinum on the horizon - it's hard to just jump ship after so long and with so many miles in the account. But believe me that day is approaching quicker every time they <deleted> it up and i can empty the miles on Award tickets (Which is not easy anymore on TG either...Award seats are getting fewer and fewer possibly due to above freebie family friends onboard)

  4. I am fairly certain one can use the Fast Track arrivals hall by displaying one's TG J or F boarding card, and/or use the VIP lines to the right in the ordinary arriving Immigration Halls (East or West).

    Used to be able to use premium lanes.... Not allowed anymore. A year or so ago they even issues Fast Track Cards onboard...no longer. Actually it depends who you get on the immigration desk - Some are jobsworth's some don't care. Premium Lane section is a definite no now.

    Have you shared these thoughts/ideas with Thai Airways?

    So many many times...

    I'm not certain how many of your ideas would have ameliorated the combination of the hit due to the strengthening of the Baht, and low season?

    Not sure but they are headed VERY quickly to losing me as a premium class passenger 4-8 times per month. If thats how I feel I am sure their are hundreds more feeling the same. Pay less with better service, seats, Rewards, lounges, food.

    You can tackle the big things such a fuel hedging etc. etc. but at the end of the day none of that will matter if you have very few PAYING customers in your premium classes (Where they make the cash on a route).

  5. I have some top tips to help TG return to profit:

    1. Have a website that works correctly, rather than part loads and stalls.

    2. When a customer calls the call centre making them wait 20-40 mins to speak to agent is not really acceptable day after day.

    3. Put back the online option to redeem miles for Class upgrades.

    4. Have a look at your regional competitors J class offerings then have a look at your own...

    5. No Fast track immigration on arrival anymore for J and F class passengers...

    6. TG Lounges a selection of wines next to the food (If that is what it is supposed to be) might be a nice idea. Once again look at your competitors lounges and offerings then look at your own. (BTW your competitors tickets on the same route are cheaper)

    7. If you class that soft mush filled with fruit and bits of walnuts as cheese in J then fire the chef....

    8. Stop filling J and F with friends of the boards family and high ranking army / airforce officials family's going to disney land on holiday as you have sorted them out some tickets. This would mean you could sell more tickets to the PAYING passenger - Clever eh?

    9. Implement staff travel guidelines and enforce them. 12 seats in J were free but cabin crew elected to upgrade cabin crew travelling as a group from economy who then started shouting to each other across the J cabin and halfway through produced a cake and all were stood in the aisles singing happy birthday to one of the staff passengers.... They then went round the J class cabin asking the fare paying passengers to join their little aisle party....hmmm... - Wrong on so many levels.

    It would seem the board has missed some of the basic things that might be contributing to their loses...Well done.

    TG you are abysmal and deteriorating on a monthly basis compared to the other major asian carriers.....It's so bad its funny. Congrats on your quarter results. It was well deserved.

  6. Just want to give a shout out to this place if you are in the srinakarin /seacon square / Paradise park area.

    Just discovered it last week and the food and wine blew me away and it's much better priced than the top sukhumvit italian's.

    Wine list is pricey but awesome. Chef Pepe was out front of the kitchen to check on us and describe the dishes etc.

    Really awesome italian currently my favourite in BKK out of them all from Antonio's to Angelini's or rossini's.

    Highly recommended.

    https://www.facebook.com/BistroAmarone

  7. Buy from Gourmet market or Villa. Far superior quality and freshness to tesco,big c or makro but you pay more.

    Or even Fuji on occasions - They know they can't stock crap as the japanese will not buy it. smile.png

  8. IMHO all of the pizza places that I have gone to since I came here 15 years ago are "all you can eat" places. One slice is more than enough! Disgusting at best!

    Try above. Although all you can eat pizza is not really something I go for...As not able to finish a complete single one...

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