Just check that the money did actually leave your account. I had the same thing happen to me , same as you and the answers they give you , then I checked my account and because it was cancelled so quickly , the money never left. It's worth a shot.
It was a fact , read the report.
as is your post is about " maybe , possibly , speculate ".
So like the rest of the posters , you don't really have any facts apart from you used to live near that location .
Maybe it was you they were after......????
Open HDPrime Movies or Series , click on your favourites , open up the favourite or movie/series that interests you and you will see a blank or filled heart on the right hand side . Press heart to add as favourite or if already favourite press heart and the heart becomes blank. This will remove favourites.