While waiting Vonage to send new hardware replacement, I cast about for telephone service provider and went with NuaCom. Operating out of Ireland customer service called my Thai cell number to consult. I went with them, a pricey one month contract of U$58 got me software to install on cellphone and computer. And follow up customer support. It ain't pretty, the telephone pad for dialing/receiving and, overpriced but it does work. I could port my Vonage telephone over to NuaCom number, so able to receive incoming calls to Vonage number. New Vonage equipment should arrive before end of month and will then discontinue NuaCom, a useful if pricey emergency solution. And FYI, Vonage would only ship replacement equipment to a US address. Getting it from US to Thailand via Fedex was on me.