All sorted out, problem with MB, they change laptop. The ACER and the majority of newer machines they all come set as UEFI (BIOS is kind of an old system but quite sure you know that). They still call is a Bios because it sound better and easy to pronounce but they are NOT set as AHCI unless one changes the registry but won't discuss that as that's not the point anymore. Yesterday you asked me couple times to copy paste certain step operations to run from the CMD command, I didn't answer you because I thought that you could figure out that I was answering you in on machine and at the same time working on my kids machine, thus copy paste not an option. I tanked you for all your assistance and want to make sure you know I did appreciate all the efforts, although not a computer wizard and I never claimed to be anything like that or similar, I do have enough knowledge to complete certain set up/settings tasks and I did not make a mess of things as when arriving at the store yesterday afternoon the tech guy on site run a couple tests and found something wrong with the machine, he claimed to be the MB and immediately offer to replace as it was less then 7 days purchase, I accepted since the kid didn't have any important documents and/or files to save, whatever she had the guy backed it up, after 1 hour or so they handed back the new system with the backed up files installed, had diner in town with family and drove back again +/-2 hours arriving late in the night, this morning the kid started to work on the new machine and all has been good, she's happy then I am happy, thanks again