Going into my own branch for 10 years once a month to take money out. For the first time today they want passport, you need at other branches but not your own. They all know me, have passport scan on their data base but still need passport. No doubt they will be photocopying it, getting me to sign it and putting my phone number on it. No info about this change on the app and was not told last time I went in. Their explanation was they were only just told from May 2024, but the customers were not told it seems. Banks and immigration here are a real pain.