Nightmare, worst ever. After waiting 90 mins for the Chinese pushing in with agents to clear up, at window 2. First she says no phone number on the form- there is, then no TM30 there is but she will not look for it gives me the pile to dig it out -oh sorry. Then she wants all the pages with stamps copied, that's not one of the asked for items, she says it is. Worst of all although the bank book shows over a million since that last extension she needs to see the bank book before, used in the extension last June, no have. So had to come all the 25k home and have to go again tomorrow. I will have to update the book again and they will probably want a new bank letter.
Either the girls checking the documents were not doing it properly or this officer was being very awkward. mrs seems to think its my fault!