So what?
Foreigners have the right to complain when they are paying for a service and that service isn't up to standard, as is the case most of the time here..
Thailand should up their game instead of taking everything for granted and treating farangs like walking ATM machines..
If you feel sorry for those that work in the hospitality sector for triple or quadruple the daily minimum wage, then tell these 'poor souls' to go work in the rice farms for a day.
I'm sure after that they will be back at their desks with gleaming grins on their faces, knowing that their life is a hell of a lot easier than some real poor soul slogging it out under the burning hot sun!
bob.