alphason Posted June 12, 2018 Posted June 12, 2018 A couple of weeks ago I needed to change the port forward settings to an updated ip address as I do every now and again, but my usual 192.168.1.1 would not work so I found the router now at 192.168.1.254, its a ZTE F620 with TOT Fibre, with a TP Link as the wifi router, configured with the help I got from here... Its not really a problem just interested why it suddenly changed by itself, did TOT do it? Also today I had to update the port forwarding again and by chance noticed something strange in the ZTE. Under administration-TR-069-Basic I noticed that the user name is weird, not sure of its safe to write it here but basically its an expletive! What is that user name for? it looks to me something set by TOT, above this setting are things like Wan Connection, ACS URL. Thanks
naboo Posted June 12, 2018 Posted June 12, 2018 Sounds like one of your neighbours hacked your router.
alphason Posted June 13, 2018 Author Posted June 13, 2018 (edited) 19 minutes ago, naboo said: Sounds like one of your neighbours hacked your router. Not sure but will change the router logins anyway. The ZTE does not have wifi, its just for the fibre connection, wifi is via the connected TP link. Router login passwords are unchanged on both, the TP-Link is unchanged on 192.168.1.250 it just the ZTE. I don't know what that username / password is for exactly that has changed, I only noticed it by chance, I am guessing its the password to login to the fibre network, so if someone changed that wouldn't I not be able to get the fibre? I don't know. In the ZTEs help for that username/password setting it says... Username/Password: ACS authenticates username and password. Edited June 13, 2018 by alphason
alphason Posted June 13, 2018 Author Posted June 13, 2018 (edited) Just ran Avast anti virus and it has recommended to reset the devices DNS settings. Currently on the ZTE in Network-LAN-DHCP Server I have... DNS Server1 IP Address 89.207.131.8 DBS Server2 IP Address 8.8.8.8 So now I checked the box that says Assign ISP DNS and those other settings have now grayed out. Will run Avast again after the currently running Malwarebytes scan has finished. Edited June 13, 2018 by alphason
alphason Posted June 13, 2018 Author Posted June 13, 2018 Ran Malwarebytes, ccleaner, flushed dns on pc, reset routers, set new passwords, changed to assign ISP DNS but Avast still says there is a problem, not sure if its really something I need to be concerned about or not? Been looking to try to understand what that username in Administration>TR-069>Basic is but cant find any thing useful or that I understand, I thought about just removing that username (which is the expletive) but the password in the next field is not visible so could be a problem if I need to reenter it. Here is an example screenshot of the menu I am talking about http://screenshots.portforward.com/routers/ZTE/F620/TR_069_Basic.htm
alphason Posted June 13, 2018 Author Posted June 13, 2018 Tried calling TOT to ask them the correct settings for Administration>TR-069>Basic but did not get very far, was given an email so will see if they respond to that.
johng Posted June 13, 2018 Posted June 13, 2018 9 minutes ago, alphason said: Tried calling TOT to ask them the correct settings for Administration>TR-069> As I understand it the Tr-069 is not needed unless you want to remotely administer things like set-top boxes from the internet side, I would turn it off just one more thing a "hacker" could try and use to gain access. Have you checked the "hosts" file on your devices ? 1
alphason Posted June 13, 2018 Author Posted June 13, 2018 41 minutes ago, johng said: As I understand it the Tr-069 is not needed unless you want to remotely administer things like set-top boxes from the internet side, I would turn it off just one more thing a "hacker" could try and use to gain access. Have you checked the "hosts" file on your devices ? Thanks. Can't see a setting to just turn it off/on, they only thing I could do is delete the entries in this menu but there are 2 passwords that are not visible so might be a problem if I needed to put them back? Not familiar with hosts files, but followed some instructions to read c:\Windows\System32\Drivers\etc\hosts. with notepad on pc. I don't think there is anything set up in there, when I read the file it starts with "this is a sample hosts file..." and looks like it only contains the notes if the line starts with # (?) Other than this pc there are some other devices 3 android devices and a smart tv connected at times, would they need to be checked also?
johng Posted June 13, 2018 Posted June 13, 2018 Anything with # proceeding it is not read so if there is nothing else other than # bla bla bla then thats normal...but still search your PC for "hosts" files with hidden files option enabled.. it could be "hidding somewhere" it will be harder to search on the other devices you mention..they possibly could be comprised so try..but I think the PC is more likely.As for Tr-069 you don't use it...its not needed for your internet to function...you can disable it which ever way works.
alphason Posted June 13, 2018 Author Posted June 13, 2018 Thanks again, I searched for "hosts" displaying hidden files and it found C:\Windows\WinSxS\amd64_microsoft-windows-w..ucture-other-minwin_31bf3856ad364e35_10.0.17134.1_none_1ac029cdce3c581c Opened it with notepad and looks exactly the same as the other file. Will try just deleting the tr-069 entries, thanks.
alphason Posted June 14, 2018 Author Posted June 14, 2018 Sorry, just one more question, Should I delete/blank out every entry in that whole menu page or just the part with the strange username/password? Thanks. http://screenshots.portforward.com/routers/ZTE/F620/TR_069_Basic.htm
johng Posted June 14, 2018 Posted June 14, 2018 I would try blanking any field with URL ,username and passwordYou maybe not able to set a blank user/pass so make something up thats difficult to guess write it down somewhere. 1
alphason Posted June 14, 2018 Author Posted June 14, 2018 6 hours ago, johng said: I would try blanking any field with URL ,username and password You maybe not able to set a blank user/pass so make something up thats difficult to guess write it down somewhere. As you thought it would not let me blank out any fields at all in that menu, would be a lot easier if you could just simply turn it off. So I kept all the settings the same but changed to my own made up my own username/password and connection request username/password. (I did backup the user configuration file just in case before making any changes). Thanks for your help. 1
fab99 Posted August 21, 2018 Posted August 21, 2018 Hi, I have the same router from TOT and I have been having some problems lately, my computers open tabs randomly when I browse the web, no matter what computer I use or what browser I use... I just saw today that my router IP was also changed to 192.168.1.254 instead of 192.168.1.1 and that a not very polite username was set up in Tr-069 (i wouldnt be able to write the username here...) I changed the user and changed a DNS address that was suspicious, but I am still having problems... I guess my router was hacked and the only way would be to make a factory reset, but I am not sure I would be able to make it work after that with the TOT configuration and I can't take the risk to loose internet for more than a few hours... I don't want to contact TOT because I know how helpful they usually are. Any news on this matter, do you also have problem with websites opening randomly? Did you do a factory reset ?
johng Posted August 21, 2018 Posted August 21, 2018 Go to your local ToT office with your internet bill (as it has your customer number) explain the problem,that you need to factory reset you modem/router. Ask them to tell you your PPPoE username and password.There should be no problem with supplying you with those details.
fab99 Posted August 21, 2018 Posted August 21, 2018 Thanks for your answer. I'll do that as I think resetting my router to factory settings is the safest thing to do. I'll have to check if I can update its firmware, maybe they corrected the vulnerability...
NanLaew Posted August 21, 2018 Posted August 21, 2018 If your ISP has loaded proprietary firmware on a branded router; and most of them do, updating to the latest manufacturers firmware may render some of the ISP's bespoke settings invalid or worst-case, brick the router. Doing a factory reset is safest as that simply resets to factory default (same firmware) but best to take a note of the setup and configuration settings and also have the ISP's default username/password OR the username/password combo that is was initially set up with at hand.
Eun Mcknight Posted November 5, 2018 Posted November 5, 2018 Maybe it's a virus, but I'm glad you found your new IP Address. I experienced that too, I'm not sure how it happened, I was about to call any techie but now it's working.
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