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3BB dropping speed


luudee

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I subscribe to the 1000/1000 Mbps package with 3BB.

 

First Problem

-----------------

Something drops my speed on a daily basis to around 250/250 Mbps.

After power cycling (or rebooting) the modem, I am back to what I expect.

The "technicians/engineers" have been here a dozen or so times, reboot the

modem, sit around for half an hour, and then "Here we fixed it mister ..."

Any idea what's going on?

 

Second issue

----------------

I am subscribing to 1000/1000 Mbps, but I only get 930/930 Mbps. I suspect

that is due to the LAN port being only 1Gbps as well, and I am loosing bandwidth

due to protocol overhead. I tried to explain it to the 3BB guys, but they don't get it.

Does anybody know if there are alternative modems I can use that have a faster

LAN interface?

 

Many Thanks,

rudi

Edited by luudee
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"I am subscribing to 1000/1000 Mbps, but I only get 930/930 Mbps."

 

This is really tragic but I think you will not notice it. 

 

In respect of the speed trop to 250. Strange but you will hardly notice it too. But you can check in the modem the connected speed and look if this is okay. If this shows only 250 then for sure not. 

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5 minutes ago, Mickeymaus said:

"I am subscribing to 1000/1000 Mbps, but I only get 930/930 Mbps."

 

This is really tragic but I think you will not notice it. 

 

In respect of the speed trop to 250. Strange but you will hardly notice it too. But you can check in the modem the connected speed and look if this is okay. If this shows only 250 then for sure not. 

I am not even sure where does the OP gets those numbers from, so many variables to consider LOL

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52 minutes ago, Mickeymaus said:

"I am subscribing to 1000/1000 Mbps, but I only get 930/930 Mbps."

 

This is really tragic but I think you will not notice it. 

 

In respect of the speed trop to 250. Strange but you will hardly notice it too. But you can check in the modem the connected speed and look if this is okay. If this shows only 250 then for sure not. 

 

Thank you for letting me know what I do and do not notice ... really clever ...

 

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46 minutes ago, GrandPapillon said:

I am not even sure where does the OP gets those numbers from, so many variables to consider LOL

 

Why do you post TWICE  if you have nothing helpful to contribute?

 



 

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1 hour ago, lopburi3 said:

Believe most have fair use restrictions in Thai conditions of contract that reduce speed if used at or near full speed for any period of time (hour or few hours).  

Yeah, I know the bandwidth is oversold/over-committed  ... but it should get back up to the package speed I am paying for.
However, in my case it stays at the slower speed until I reboot the modem ...

 

rudi

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3 minutes ago, luudee said:

 

Thank you for letting me know what I do and do not notice ... really clever ...

 

Check the speed at what the modem is connected when you get only 250. If it says 250 (the connection speed) then take a screenshot and show it to 3BB. Then the connection has a problem. If it shows 1000 then it is not so easy. Could be several things.

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1 minute ago, Mickeymaus said:

Check the speed at what the modem is connected when you get only 250. If it says 250 (the connection speed) then take a screenshot and show it to 3BB. Then the connection has a problem. If it shows 1000 then it is not so easy. Could be several things.

Did that a dozen time, they have seen for themselves the slow speed ... all they do is reboot the modem.

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19 minutes ago, luudee said:

Did that a dozen time, they have seen for themselves the slow speed ... all they do is reboot the modem.

I am not talking about the speed that you get when you use a speed test. I am talking about the speed that the modem shows for up and downloads. This is the speed at which the modem communicates with their server. You find this in the modem. 

 

My modem shows this. Yes a very slow connection compared to yours. But not even 4K videos are a problem. The first two numbers show the connected speed. 

 

 

16257403206490.jpg

Edited by Mickeymaus
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1 hour ago, worgeordie said:

It's been the same for me too for a few days, and I am on TOT,

I have a friend ,they are on AIS and report slower speeds, why ?

regards worgeordie

Very  many schools are currently teaching on line. That means that probably every child in your neighbourhood is constantly on line ("Line app"), all tooled up with cute bunny ears and puppy dog noses, sending Coney and Brown stickers to their teachers. I should imagine that clogs up the old electric string a bit!

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Your speed drops because they do something called 'speed bursting' on consumer grade lines. If you download a large file, say an ISO file to burn to a DVD et al, the speed will start off fast, but then suddenly drop to a lower speed. You only tend notice it on large files, but this is how they provide Gigabit speeds without overloading their networks i.e. they trick you with bursting, and they'll burst you just enough to pass a few speedtests before the cap hits, and then a timer starts to countdown until the burst resets.

 

 

 

 

 

 

 

Edited by Led Lolly Yellow Lolly
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29 minutes ago, Led Lolly Yellow Lolly said:

Your speed drops because they do something called 'speed bursting' on consumer grade lines. If you download a large file, say an ISO file to burn to a DVD et al, the speed will start off fast, but then suddenly drop to a lower speed. You only tend notice it on large files, but this is how they provide Gigabit speeds without overloading their networks i.e. they trick you with bursting, and they'll burst you just enough to pass a few speedtests before the cap hits, and then a timer starts to countdown until the burst resets.

That is not what I see. I often upload and download file that are in the 100GB range. International downloads can

be much slower than the domestic line rate that I pay for, I am well aware of that.  My complain is the speed-drop

between my modem and the nearest 3BB server. Once the speed drops, it stays at the lower rate until I reboot the

modem.

The speed reported by speed test is usually quite accurate and reflects the down/up-load time I see.

 

 

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That sounds like precisely what I describe. Rebooting the router sets up a new session and resets the burst timer network side. I've been engineering networks for decades, I know what they do. Complaining to the hotline or some gimp they send over to your house will get you nowhere, just suck it up or pay for a leased line.

 

They're never going to give you gigabit speeds 24/7 for some lowball 1,200 Baht per month, never. It is what it is.

 

 

 

 

Edited by Led Lolly Yellow Lolly
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1 hour ago, Led Lolly Yellow Lolly said:

That sounds like precisely what I describe. Rebooting the router sets up a new session and resets the burst timer network side. I've been engineering networks for decades, I know what they do. Complaining to the hotline or some gimp they send over to your house will get you nowhere, just suck it up or pay for a leased line.

 

They're never going to give you gigabit speeds 24/7 for some lowball 1,200 Baht per month, never. It is what it is.

 

 

 

 

sounds very logic, who needs 1GB download anyhow, unless you download "pirated" movies 24/7

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2 hours ago, Mickeymaus said:

My modem shows this. Yes a very slow connection compared to yours. But not even 4K videos are a problem. The first two numbers show the connected speed. 

Thumbs up.

Your speed satisfy 99% needs of a single private user.

 

I am too exhausted to argue about "only 930 Mbit/s".

Are there really people out there who have an idea what to do with 930 Mbit/s?

Watch 18 4k movies in parallel on 18 screens or what?

 

1 hour ago, Led Lolly Yellow Lolly said:

They're never going to give you gigabit speeds 24/7 for some lowball 1,200 Baht per month, never. It is what it is.

So it is. People blinded by marketing craze. And which server would give a end user such a download rate.

 

The biggest country in the EU wants to reach 50 Mbit/s nationwide sometime in the future :>) Gigabit is just introduced in major city centers with big fanfare.

 

I managed to get good old "Netspeedmeter" utility to run on W10 which shows actual speeds at the interface.

Highest rates are from downloading youtube videos with some utility, about 450 Mbit/s. And that's from one of Googles big data centers.

 

 

Edited by KhunBENQ
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3 hours ago, GrandPapillon said:

sounds very logic, who needs 1GB download anyhow, unless you download "pirated" movies 24/7

No one of course, just like no one needs 5G speeds on their phone. Absolutely no one. If you think you need symmetric Gigabit speeds at home you're delusional. If you think you need 5G on your phone, double-delusional.

 

 

 

 

 

 

Edited by Led Lolly Yellow Lolly
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14 hours ago, Led Lolly Yellow Lolly said:

No one of course, just like no one needs 5G speeds on their phone. Absolutely no one. If you think you need symmetric Gigabit speeds at home you're delusional. If you think you need 5G on your phone, double-delusional.

that feel when sarcasm is not a sarcasm.

 

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17 hours ago, Led Lolly Yellow Lolly said:

No one of course, just like no one needs 5G speeds on their phone. Absolutely no one. If you think you need symmetric Gigabit speeds at home you're delusional. If you think you need 5G on your phone, double-delusional.

 

 

 

 

 

 

amen to that, some non-tech people are fools, they just want it for status

 

like "my laptop has 8GB of RAM and 2TB SSD drive" but all they do all day is send a few emails, open Word, and watch porn in 720p

 

like "my new iPhone has 256Gb" when then they will never use more than 16Gb LOL

 

unless you are an insta girl, 256GB is nowhere near enough !!!

 

Edited by GrandPapillon
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even "tech" people are fools ????

for example, Ebay is flooded with cheap 2x CPU servers, because "tech" people choose a config with 2x CPU "because it's POWERFUL" when they don't really need it — e.g. for basic hosting and data storage purposes, not intending to run dozens of virtual machines — and shortly after they realize that the monthly electricity bill is resembling their monthly wage and then they try to dump that server to another fool and get a normal 1x CPU config instead.

and there are much less good offers of 1x CPU configs, because not-fools-already are reluctant to sell those :D

Edited by fdsa
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1 minute ago, fdsa said:

even "tech" people are fools ????

for example, Ebay is flooded with cheap 2x CPU servers, because "tech" people choose a config with 2x CPU "because it's POWERFUL" when they don't really need it — e.g. for basic hosting and data storage purposes, not intending to run dozens of virtual machines — and shortly after they realize that the monthly electricity bill is resembling their monthly wage and then they try to dump that server to another fool and get a normal 1x CPU config instead.

2x CPUs and multi-core servers are really the norms these days, even if you don't need them, that's the only choice you have now

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14 minutes ago, GrandPapillon said:

2x CPUs and multi-core servers are really the norms these days, even if you don't need them, that's the only choice you have now

it's not the only choice, there are plenty of 1x CPU configs with Intel E3 v6, E5-15xx v4 / E5-16xx v4, and E-2xxx (not to get confused with E5-2xxx). If you buy new, of course ????

They are rarely sold second-hand because of their good performance to power consumption ratio, compared to 2x CPU models.

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On 7/8/2021 at 5:25 PM, Mickeymaus said:

I am not talking about the speed that you get when you use a speed test. I am talking about the speed that the modem shows for up and downloads. This is the speed at which the modem communicates with their server. You find this in the modem. 

 

My modem shows this. Yes a very slow connection compared to yours. But not even 4K videos are a problem. The first two numbers show the connected speed. 

 

 

16257403206490.jpg

Is this info found in tje router config page?

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7 hours ago, somchaismith said:

Is this info found in tje router config page?

It depends on the router. At my router I can find it in the router under Maintenance - > System Information - > DSL Information. I still have a VDSL connection since I live in a condo. If I pay enough I could switch to fiber but for my purpose like browsing, watching 4K movies and downloading perhaps 6 GB media files a day (not pirated) it wouldn't make a difference. 

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17 hours ago, Mickeymaus said:

It depends on the router. At my router I can find it in the router under Maintenance - > System Information - > DSL Information. I still have a VDSL connection since I live in a condo. If I pay enough I could switch to fiber but for my purpose like browsing, watching 4K movies and downloading perhaps 6 GB media files a day (not pirated) it wouldn't make a difference. 

Thanks. I'm looking on Skyworth router which has fibre. I can't even find maintenance, let alone connection details.

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