JAN Posted October 25, 2021 Share Posted October 25, 2021 Have been trying several days to register somebody via the TM30 app and/or website. Via the app I cannot login. Pressing the "login" button and nothing happens. Via the website, it always says "cannot process" Any ideas? Or is the website just down and log time as such? 2 Link to comment Share on other sites More sharing options...
Tropicalevo Posted October 25, 2021 Share Posted October 25, 2021 We find that the web site is up and down like a tart's knickers. The app is usually more reliable. Have you tried reloading the app? 1 1 Link to comment Share on other sites More sharing options...
JAN Posted October 25, 2021 Author Share Posted October 25, 2021 Indeed. The app is usually much more reliable. Even uninstalled and installed again. Still cannot go further than the fist login page. And pressing "login" still nothing happening. 1 Link to comment Share on other sites More sharing options...
wanderingengine Posted October 25, 2021 Share Posted October 25, 2021 Same problem here: https://aseannow.com/topic/1236602-online-tm30-entry-error/ 1 Link to comment Share on other sites More sharing options...
dsj Posted October 25, 2021 Share Posted October 25, 2021 I had no problem login to my account, I just wanted to double check my TM 30 and it showed it. Link to comment Share on other sites More sharing options...
CANSIAM Posted October 26, 2021 Share Posted October 26, 2021 No issues just now logging into my online TM30 account and data....... Link to comment Share on other sites More sharing options...
ubonjoe Posted October 26, 2021 Share Posted October 26, 2021 It seems the TM30 and 90 day reportings apps are not working. I tried 2 days ago and again today to get on the 90 day reporting app. When I touch login it does nothing. Also when I open the app I get a spinning arrow for awhile before this message comes up. That has never happened before. I hope it it is working in December when my next 90 day report is due. I prefer the app over the online site since I have found it to be easier. Link to comment Share on other sites More sharing options...
ThailandRyan Posted October 26, 2021 Share Posted October 26, 2021 Just tried and it appears the entire immigration website is down whether it is the App for the phone or the computer. I disabled my VPN however and can enter the TM 30 site. The 90 day, well I hope it is just down because it is being updated with the latest information. The 90 day site showed I had a normal overstay for my extension date done in November 2019, and good through 2020, yet I was just extended until 2022 and they did my 90 day for me at CW 11 days ago. 1 Link to comment Share on other sites More sharing options...
swissman53 Posted October 26, 2021 Share Posted October 26, 2021 Did my 90 day online yesterday and got 4 hours later the printout. Did use chrome browser. Korat. Link to comment Share on other sites More sharing options...
ubonjoe Posted October 26, 2021 Share Posted October 26, 2021 31 minutes ago, ThailandRyan said: Just tried and it appears the entire immigration website is down whether it is the App for the phone or the computer. I disabled my VPN however and can enter the TM 30 site. The 90 day, well I hope it is just down because it is being updated with the latest information. I just opened both sites without a problem. Link to comment Share on other sites More sharing options...
dsj Posted October 26, 2021 Share Posted October 26, 2021 This might be off topic, but what do you do after you submit you TM30 and you change passport, so you have a new passport # Link to comment Share on other sites More sharing options...
renaissanc Posted October 26, 2021 Share Posted October 26, 2021 In Nakhon Pathom province you have to report by snail mail or in person. I send the stuff by registered mail. No headaches about Immigration's apps and websites not working as is common it seems. Link to comment Share on other sites More sharing options...
CANSIAM Posted October 26, 2021 Share Posted October 26, 2021 1 hour ago, dsj said: This might be off topic, but what do you do after you submit you TM30 and you change passport, so you have a new passport # I just uploaded new passport along with the other uploads already there and filled out the data again with new pp number. ( same address etc ) don't know if its saved yet on their system Link to comment Share on other sites More sharing options...
Pedrogaz Posted October 26, 2021 Share Posted October 26, 2021 Quelle surprise? And how unusual for a government sponsored website in the SEA hub of the internet to lack functionality? Link to comment Share on other sites More sharing options...
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