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AOT to extend automated check-in at Suvarnabhumi airport from June 1st

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Starting June 1st, air passengers can check in with their luggage using automated check-in services up to five hours in advance of their departure time, instead of three hours, in order to address congestion at the check-in counters at Suvarnabhumi international airport, according to Kirati Kitmanawat, president of Airports of Thailand Public Company (AOT).

 

He disclosed that passengers are worried about the congestion at check-in, with some arriving at the airport up to seven hours in advance, but check-in counters for most airlines only open three hours in advance of departure, resulting in congestion.

 

Congestion is also caused by only 18 airlines having automated check-in services and the requirement that passengers display RT-PCR test results to enter some countries, said Kirati, adding that the AOT has set a target to increase automated check-in services this year, so more passengers will use the option to reduce congestion.

 

Full Story: https://www.thaipbsworld.com/aot-to-extend-automated-check-in-at-suvarnabhumi-airport-from-june-1st/

 

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-- © Copyright Thai PBS 2023-05-04
 

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Good news for those with 3 to 5 hours between arrival on a domestic flight and check-in for their freedom flight opening. Last time I used the Miracle Lounge at the west end of the 'feeding' level between Arr and Dep. I think the charge was 500 baht for maximum 3 hours and there was nothing more than a comfy seat, wifi and water on offer but with a severe shortage of seating while in transit land-side, it was worth it.

12 hours ago, snoop1130 said:

Starting June 1st, air passengers can check in with their luggage using automated check-in services up to five hours in advance of their departure time, instead of three hours, in order to address congestion at the check-in counters

A good idea, more time to relax, have a meal, do some shopping before flight time

I can never quite understand why AoT makes announcements like this. These ideas are all well and good, but in other countries it's normally the airlines themselves that decide what their check-in hours will be, whether they use electronic kiosks, etc. - not the airport authority.

5 minutes ago, khunjeff said:

I can never quite understand why AoT makes announcements like this. These ideas are all well and good, but in other countries it's normally the airlines themselves that decide what their check-in hours will be, whether they use electronic kiosks, etc. - not the airport authority.

They prefer complete control and say so....

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