Chillypom Posted August 29, 2023 Share Posted August 29, 2023 (edited) Hello All, having problems connecting a new Android tablet to my Android phone’s hotspot. Can anyone recommend a good, preferably English speaking, tech/shop in the Pattaya area where I might get some help? many thanks in advance Edited August 29, 2023 by Chillypom Link to comment Share on other sites More sharing options...
NextG Posted August 29, 2023 Share Posted August 29, 2023 15 minutes ago, Chillypom said: Hello All, having problems connecting a new Android tablet to my Android phone’s hotspot. Can anyone recommend a good, preferably English speaking, tech/shop in the Pattaya area where I might get some help? many thanks in advance https://support.google.com/android/answer/9059108?hl=en Link to comment Share on other sites More sharing options...
Chillypom Posted August 29, 2023 Author Share Posted August 29, 2023 Quote https://support.google.com/android/answer/9059108?hl=en Thanks NextG. I’ve tried all of that. For some reason my phone’s hotspot doesn’t even appear on the tablets list of available wifi even though I’m using it successfully on my old tablet. Could be something to do with wifi frequency Think I need help from someone more knowledgeable than me! Link to comment Share on other sites More sharing options...
NextG Posted August 29, 2023 Share Posted August 29, 2023 9 minutes ago, Chillypom said: Thanks NextG. I’ve tried all of that. For some reason my phone’s hotspot doesn’t even appear on the tablets list of available wifi even though I’m using it successfully on my old tablet. Could be something to do with wifi frequency Think I need help from someone more knowledgeable than me! Maybe describe the new tablet… Link to comment Share on other sites More sharing options...
KannikaP Posted August 29, 2023 Share Posted August 29, 2023 11 minutes ago, Chillypom said: Could be something to do with wifi frequency It's either 2.4 or 5 GHz, usually shows on the transmitting phone. Link to comment Share on other sites More sharing options...
Chillypom Posted August 29, 2023 Author Share Posted August 29, 2023 (edited) the tablet is a Xiaomi Pad 6. Yes , Chinese! Phone is also a Xiaomi. Hot spot is 2.4ghz. Can’t find any way to switch it to 5ghz. Pad 6 spec says supports 2.4 and 5 ghz has been working fine as hotspot for all other devices. What’s particularly confusing is it did appear momentarily on the tablets wifi listing but now isn’t. I’ve searched and tried many solutions so thought it was time to engage a professional Edited August 29, 2023 by Chillypom Link to comment Share on other sites More sharing options...
blackshadow Posted August 29, 2023 Share Posted August 29, 2023 pattaya2u back of tutcom 1 1 Link to comment Share on other sites More sharing options...
JayClay Posted August 29, 2023 Share Posted August 29, 2023 1 hour ago, Chillypom said: Could be something to do with wifi frequency Go into advanced hotspot settings. If broadcast frequency is set to 5g, then switch it to 2.4g and then your older device should be able to connect. Link to comment Share on other sites More sharing options...
bbko Posted August 29, 2023 Share Posted August 29, 2023 When I had the same type problem with my iPhone and Chinese tablet, I learned I needed to turn on my iPhone's "Maximize Compatibility" in settings/personal hotspot. Do androids have a "Maximize Compatibility" on/off switch? 1 Link to comment Share on other sites More sharing options...
NextG Posted August 29, 2023 Share Posted August 29, 2023 39 minutes ago, Chillypom said: the tablet is a Xiaomi Pad 6. Yes , Chinese! Phone is also a Xiaomi. Hot spot is 2.4ghz. Can’t find any way to switch it to 5ghz. Pad 6 spec says supports 2.4 and 5 ghz has been working fine as hotspot for all other devices. What’s particularly confusing is it did appear momentarily on the tablets wifi listing but now isn’t. I’ve searched and tried many solutions so thought it was time to engage a professional Since I cannot see the settings available to you and don’t know what you’ve tried thus far, I can only guess. Firstly to go in WiFi > Additional Settings to see if you need toggle anything there. If 2.4GHz is already selected on the Tablet there, then to go back to Settings on the Tablet to change the Region. Some Regions will have Channels not available. So perhaps try a European or other region to match the one on your phone. Link to comment Share on other sites More sharing options...
jaideedave Posted August 29, 2023 Share Posted August 29, 2023 43 minutes ago, blackshadow said: pattaya2u back of tutcom I will vouch for these folks.Been using them for years.Inexpensive and trustworthy. 1 1 Link to comment Share on other sites More sharing options...
NextG Posted August 29, 2023 Share Posted August 29, 2023 4 minutes ago, jaideedave said: I will vouch for these folks.Been using them for years.Inexpensive and trustworthy. But I guess not experts on WiFi connectivity ???? Link to comment Share on other sites More sharing options...
DragonQuest Posted August 29, 2023 Share Posted August 29, 2023 Tukcom Pattaya Link to comment Share on other sites More sharing options...
jacko45k Posted August 29, 2023 Share Posted August 29, 2023 Make sure your Hotspot settings is not a hidden SSID. Link to comment Share on other sites More sharing options...
sandyf Posted August 30, 2023 Share Posted August 30, 2023 20 hours ago, Chillypom said: the tablet is a Xiaomi Pad 6. Yes , Chinese! Phone is also a Xiaomi. Hot spot is 2.4ghz. Can’t find any way to switch it to 5ghz. Pad 6 spec says supports 2.4 and 5 ghz has been working fine as hotspot for all other devices. What’s particularly confusing is it did appear momentarily on the tablets wifi listing but now isn’t. I’ve searched and tried many solutions so thought it was time to engage a professional Almost certainly to do with the settings on the new tablet. Very unlikely to be frequency, tablet should detect both but if not would be 2.4 rather than 5. Have you tried to connect the tablet manually? If not, go to settings and select WLAN or similar which should show the available networks. At the bottom there should be the option to "Add Network", select that and follow the prompts. It is possible that there is a limit on the number of networks displayed but if you only see a couple it won't be that. Once you enter the network details the network should become a saved network and always be displayed. 1 Link to comment Share on other sites More sharing options...
sandyf Posted August 30, 2023 Share Posted August 30, 2023 16 hours ago, jacko45k said: Make sure your Hotspot settings is not a hidden SSID. If SSID was hidden, wouldn't see it on any device. Link to comment Share on other sites More sharing options...
Andycoops Posted August 30, 2023 Share Posted August 30, 2023 Isn't there a Xiaomi shop in Central... The staff there will speak English. Link to comment Share on other sites More sharing options...
freeworld Posted August 30, 2023 Share Posted August 30, 2023 (edited) Try change the channel in the router. Sometimes these android devices only receive on certain channels. If it is on auto on 2.4Ghz change it to something like 11 If it is on auto on 5Ghz change it to something 36, 40, 44, 48. See if the 2.4 and 5 ghz shows up then. I know on some of Xiaomi TV sticks this kind of problem shows up and one needs to change the router channel for the router to be detected by the device. Edited August 30, 2023 by freeworld Link to comment Share on other sites More sharing options...
Chillypom Posted August 30, 2023 Author Share Posted August 30, 2023 Thanks everyone for your advice and suggestions. Haven't cracked it yet but have learnt some. Xiaomi tablet confirmed to work on both 2.4 and 5 GHz wifi. Managed to get hotspot to connect intermittently, but with no internet access. Also have the same situation on my old iPad now due to resetting phone hotspot settings. I suspect it may be something to do with regional settings on each device as I've set up on both Thailand and Australia Hopefully Pattaya2U will be able to sort me out! Link to comment Share on other sites More sharing options...
mike111 Posted August 31, 2023 Share Posted August 31, 2023 Chinese items use often propraietry, poor-designed hardware lots of failutes. I had a chinese bluetooth dongle which wouldnt connect to anything. You might want to save the headache and go with a reputable brand like Samsung, Asus, or Acer. Link to comment Share on other sites More sharing options...
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