Internet/Phone User Folks,

 

I am just too happy for my 3BB!

 

I dunno why, ....

 

But, every Fing Time I call 3BB, wishing to be let down, they refuse me, and only uplift me, instead.

 

Here's an example:

 

I called 3BB and told them I wanted them to GIVE ME a SIMM Card for one of my unused phones so that I could have free internet on this second phone.

 

What did they do?

 

They just said.....OK,...

No problem.

 

What they did was to give me an AIS SIMM Card for use on my second phone, and just downgraded my internet connection to my home computers by no more than half.

Still, I have 500 Mbps up, and 500 Mbps down, which is plenty for me.

So, I switched from 1Gbps up and 1Gbps down, to 500 up and down...  (Up and Down, and In and Out, and, the old in and out).

 

The main problems with 3BB:

 

a.  Their service operators are TOPS.  They are always willing to help.

b.  3BB operators are Geniuses.

c. 3BB packages are much more useful for our needs.  They care about customers.  And so, they know the needs of customers.

d. The 3BB operators speak proper English.  No worries about wasting time with operators who are unable to communicate due to language problems.  I have NEVER ONCE encountered a 3BB operator whose English skills were not more than adequate.

 

 

I am as please as punch, with 3BB:

 

 

Regards,

Gamma

 

Note:  This is just basically a Public Service Announcement to help others on this forum.

 

Note2:  The only thing I have to complain about, concerning 3BB, is that there is nothing to complain about.

 

Note3:  I do wonder just who is in charge of the entire customer service experience at 3BB.  Whoever is in charge...certainly....knows what he or she is doing.

 

 

Note4:  I have been using 3BB for some time.  I remain completely positively impressed with 3BB, and I am a bit smitten, too, with the wonderful women manning the 3BB customer service desk at 3BB.

 

Quite amazing, really, and especially comparatively, judging by other local services, and even other far less responsive services abroad, outside Thailand.

 

Enjoy 3BB...if you will.

I know that I will continue to enjoy the 3BB experience.

 

Note5:  Am I too sexy for my 3BB?

 

 

 

Edited February 1, 20242 yr by GammaGlobulin

3BB fanboy myself, from the days of dialup before they were called TT&T, through all their shapes, forms and iterations of copper wire to the present day fiber-driven service, both in Pattaya and up in Isaan.

 

Like the OP, I fear I am missing out on something here. Who should I complain to?

Have enjoyed excellent 3BB service for over 12 years.

However, at my new condo, AIS was the only option.

Not dissatisfied with AIS fiber at all:

 

42 minutes ago, timendres said:

Have enjoyed excellent 3BB service for over 12 years.

However, at my new condo, AIS was the only option.

Not dissatisfied with AIS fiber at all:

 

 

 

According to input from my 3BB customer-service geniuses, every single one, 3BB seems to have a very healthy relationship with AIS.

 

I also do not dislike AIS...but...

 

TRUE is not my cup of tea.

 

Anyway....Way to GO, 3BB!

Farang in Thailand are lucky to have you!!!!!!!!!!!!!!!!!!!

 

(Probably, far better service than we Farang get in Farangland.)

 

Edited February 1, 20242 yr by GammaGlobulin

1 hour ago, NanLaew said:

Like the OP, I fear I am missing out on something here. Who should I complain to?

 

So far....

ZERO to complain about.

 

3BB always anticipates my needs, and meets all my needs.

 

I am just too sexy for my 3BB.

 

(Such a rare pleasure for me..to be able to provide nothing but rave reviews about any company in this present world of ours.)

 

 

 

Edited February 1, 20242 yr by GammaGlobulin

4 hours ago, GammaGlobulin said:

Note5:  Am I too sexy for my 3BB?

 

Hey, JT....!

 

Did you notice that, in this song....they mention....

TUSH????

 

You are to sexy for your TUSH, JT....

Right?

 

You love the word, TUSH, JT....

 

And, TUSH is a word that I grew up with, too....

In Philly.

 

(Culture is important.  And, I miss the Tri-State area, often.)

 

Edited February 1, 20242 yr by GammaGlobulin

Concerning the word TUSH....

 

 

Yeah, Man....

 

I grew up in a Jewish neighborhood....

 

And, I loved every moment of the culture there.....!

 

Somewhere in the Tri-State area.

 

Loved it!

 

Miss it!

 

 

Edited February 1, 20242 yr by GammaGlobulin

On 2/2/2024 at 12:50 AM, timendres said:

Have enjoyed excellent 3BB service for over 12 years

I have. 

 

I had 3BB connected back when they offered 2mb bandwidth for 590 baht per month. 

 

It was pegged at 590 baht a month but 3BB regularly doubled the bandwidth, increasing the bandwidth from 2 to 4mb and so on, these increases happened regularly until I had Fibre installed. 

 

 

BTW, who else is enjoying those 'temple street' adds, can't get enough. 😂

 

Edited February 7, 20242 yr by SAFETY FIRST