So if you schedule an appointment for transport 2 hours after arrival and have to wait 3 or 4 hours, pay for the missed appointment. Rebook and pay for originally scheduled transportation We can seek reimbursement for these Fees from the "Airport Operations Department" or other entity. How I understand the Airport works. They have normally scheduled flights. At check in Data is sent to Thailand Immigration for processing and review. "Airport Operations are a Separate entity" from Immigration, and Baggage Services. Weather, the War, airspace diversions can all add up to flights Overwhelming ground operations (Immigration, ,Gate Services, Baggage Handling) ATC controllers have to Land the Planes. (Limited Fuel) and are rarely overwhelmed. My Opinion. If the Airport is going to "Allow" gates to be reserved long term, airlines to reserve a spot and Airlines pay for some services. It is the responsibility of the Airport, Immigration, and countries Politics to be Professional, Efficient, Organized, and use proven, tested process for reasonable processing of passengers. This has been reported in "Low Season" for past 2 weeks, by individuals, supported by evidence, photos, and made the News. # (If this is acceptable then Local Thais and Foreigners should ALL be waiting similar times for Processing) #