eljeque Posted September 3, 2007 Share Posted September 3, 2007 While eating at Sizzler in Royal Garden with my gf, a friend and his gf, three of our meals arrived within about 10 minutes. So, we waited for the last order. And waited, and after a while later, the manager came to tell us that the T-Bone was actually sent to another table and had already been consumed. She did apologize and asked us to wait another 10 minutes. As my friend did not speak Thai, and as the two women were rather docile in nature, except when it came to being paid on time, I thought that I should discuss the restaurant's responsibility in ths case. I asked the manager about a discount for the error. She then looked at my girlfriend. As this is not the first time that I have requested discounts for business errors, my girlfriend was well aware that I was not fond of the person whom I was speaking with to look away from me. There is no reason for this manager to seek clarification from my girlfriend. It was very simple. The restaurant had made an error and I was requesting that they take financial responsibility for the error. She then looked back at me and said that his meal order would be available soon. I asked about the discount again. I think that she figured that her time could be spent better elsewhere, that I was not going to back down, and also that her own nationals sitting at the table were not going to request that I rescind my request. So, she gave us a discount, a STAFF DISCOUNT which she said was 15% but came out to be 20% on the one meal (T-Bone at 750 baht). So, I must commend Sizzler on their customer service. Link to comment Share on other sites More sharing options...
bowthai Posted September 3, 2007 Share Posted September 3, 2007 gf's that are docile "except when it came to being paid on time"? never had to pay a gf for being my gf. is medical and dental included? asking for a STAFF DISCOUNT at a restaurant for an innocent mistake... try the restuarant on thappraya road in jomtien that has a sign that says "you no like you no pay". Link to comment Share on other sites More sharing options...
Jingthing Posted September 3, 2007 Share Posted September 3, 2007 (edited) gf's that are docile "except when it came to being paid on time"?never had to pay a gf for being my gf. is medical and dental included? asking for a STAFF DISCOUNT at a restaurant for an innocent mistake... try the restuarant on thappraya road in jomtien that has a sign that says "you no like you no pay". Actually, that place has a disclaimer sign inside which basically says, we don't really care if you don't like it, if you eat it, you do pay! Guess they ran into some really extreme cheapos. Anyway, as a matter of fact, I experienced repeated scams there with the bill engineered by the "innocent" little boy waiter. Unless you don't care, or if you like fighting with little boy waiters, suggest a miss. Edited September 3, 2007 by Jingthing Link to comment Share on other sites More sharing options...
Mighty Mouse Posted September 3, 2007 Share Posted September 3, 2007 .....the manager came to tell us that the T-Bone was actually sent to another table and had already been consumed. This is the bit that I like. The person who consumed the steak probably only wanted to pay for the salad bar. Link to comment Share on other sites More sharing options...
eljeque Posted September 4, 2007 Author Share Posted September 4, 2007 "gf's that are docile "except when it came to being paid on time"? never had to pay a gf for being my gf. is medical and dental included?" Being paid by borrowers and for commissions on sales; not paid by me. Link to comment Share on other sites More sharing options...
vegas Posted September 4, 2007 Share Posted September 4, 2007 Be thankful you weren't in Hells Kitchen and told to farkoff! Link to comment Share on other sites More sharing options...
wilko Posted September 4, 2007 Share Posted September 4, 2007 D'you get free immodium too? Link to comment Share on other sites More sharing options...
Humphrey Bear Posted September 4, 2007 Share Posted September 4, 2007 .....the manager came to tell us that the T-Bone was actually sent to another table and had already been consumed. This is the bit that I like. The person who consumed the steak probably only wanted to pay for the salad bar. You're right - probably WeHo - but he won't write about something good happening to him. Sorry, but over the years I have found Sizzlers quality and service to have gone down - prices gone up. Since they expanded out of the basic premises, onto the pavement (for smokers, I assume) and into the public area of RGP they have added many covers, but not changed the salad bar or cooking facilities to keep up. And the East European patronage has increased vastly, so the salad bar needs constant refill. Link to comment Share on other sites More sharing options...
tropo Posted September 4, 2007 Share Posted September 4, 2007 (edited) While eating at Sizzler in Royal Garden with my gf, a friend and his gf, three of our meals arrived within about 10 minutes. So, we waited for the last order. And waited, and after a while later, the manager came to tell us that the T-Bone was actually sent to another table and had already been consumed. She did apologize and asked us to wait another 10 minutes. As my friend did not speak Thai, and as the two women were rather docile in nature, except when it came to being paid on time, I thought that I should discuss the restaurant's responsibility in ths case.I asked the manager about a discount for the error. She then looked at my girlfriend. As this is not the first time that I have requested discounts for business errors, my girlfriend was well aware that I was not fond of the person whom I was speaking with to look away from me. There is no reason for this manager to seek clarification from my girlfriend. It was very simple. The restaurant had made an error and I was requesting that they take financial responsibility for the error. She then looked back at me and said that his meal order would be available soon. I asked about the discount again. I think that she figured that her time could be spent better elsewhere, that I was not going to back down, and also that her own nationals sitting at the table were not going to request that I rescind my request. So, she gave us a discount, a STAFF DISCOUNT which she said was 15% but came out to be 20% on the one meal (T-Bone at 750 baht). So, I must commend Sizzler on their customer service. There are 3 common occurances in restaurants in Thailand (Pattaya): 1. Meals coming out at different times. 2. Meals coming out wrong. 3. Meals being completely forgotten. Don't forget where you are. If you wait, you'll be eating a cold meal. I never wait until my partner's meal arrives if mine comes first (or visa versa). After about 10 - 15 minutes I'll ask a waitress if they have forgotten it. Your perseverance to get a discount was extreme. IMO you're far too hard on restaurant staff. Try easing up and being a little more forgiving. Edited September 4, 2007 by tropo Link to comment Share on other sites More sharing options...
raro Posted September 4, 2007 Share Posted September 4, 2007 Now I know why it's one of WEHO's favourite joints... Link to comment Share on other sites More sharing options...
Lucifer Posted September 4, 2007 Share Posted September 4, 2007 Complaining BEFORE you eat your meal. Now that is brave...or plain stupid Link to comment Share on other sites More sharing options...
matador Posted September 5, 2007 Share Posted September 5, 2007 (edited) gf's that are docile "except when it came to being paid on time"?never had to pay a gf for being my gf. is medical and dental included? asking for a STAFF DISCOUNT at a restaurant for an innocent mistake... try the restuarant on thappraya road in jomtien that has a sign that says "you no like you no pay". The "No Like No pay" 'restaurant', Jomtien is one of the WORST place to eat anywhere in Pattaya! Ate there once and the food was disgusting, not even the basic culinary skills (or ingredients) required to put together a reasonable Thai meal. Service was not good either. Complaints were met with the usual weak, pseudo diplomatic smile. It seems that the brash "No Like No Pay" marketing ploy is a huge bluff which obviously works because they're still in business! I did pay but won't be eating there again. Avoid it. Edited September 5, 2007 by matador Link to comment Share on other sites More sharing options...
Lost in LOS Posted September 7, 2007 Share Posted September 7, 2007 that place sucks. it is really overpriced, but i was already there and figured i would try it. here's the good news and bad news. the bad news is the food was terrible.........the good news was they didnt give you very much of it Link to comment Share on other sites More sharing options...
Tootah Posted September 7, 2007 Share Posted September 7, 2007 While eating at Sizzler in Royal Garden with my gf, a friend and his gf, three of our meals arrived within about 10 minutes. So, we waited for the last order. And waited, and after a while later, the manager came to tell us that the T-Bone was actually sent to another table and had already been consumed. She did apologize and asked us to wait another 10 minutes. As my friend did not speak Thai, and as the two women were rather docile in nature, except when it came to being paid on time, I thought that I should discuss the restaurant's responsibility in ths case.I asked the manager about a discount for the error. She then looked at my girlfriend. As this is not the first time that I have requested discounts for business errors, my girlfriend was well aware that I was not fond of the person whom I was speaking with to look away from me. There is no reason for this manager to seek clarification from my girlfriend. It was very simple. The restaurant had made an error and I was requesting that they take financial responsibility for the error. She then looked back at me and said that his meal order would be available soon. I asked about the discount again. I think that she figured that her time could be spent better elsewhere, that I was not going to back down, and also that her own nationals sitting at the table were not going to request that I rescind my request. So, she gave us a discount, a STAFF DISCOUNT which she said was 15% but came out to be 20% on the one meal (T-Bone at 750 baht). So, I must commend Sizzler on their customer service. 20 per cent discount, or a nice great big luminous green booger on your friends meal? I would have kept my smart ass mouth shut.......just my 20 per cents..... Link to comment Share on other sites More sharing options...
Ungabunga Posted September 8, 2007 Share Posted September 8, 2007 On a related matter: when you see a big thunderstorm brewing, order a pizza from Pizza Company. If they're later than 40 Minutes you get it FREE. In a country where gambling is outlawed, thre's nothing quite like a game of pizza roulette on a rainy tuesday night. Link to comment Share on other sites More sharing options...
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