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I would appreciate any help that could be offered regarding a Hotmail account

that a Thai friend of mine is experiencing. He tells me he has 2 Hotmail

accounts. With both he used 2 different " sign in automatically " options on

his laptop but yesterday he cancelled this for one account ( I have no idea why ! )

and now Hotmail doesn't seem to recognize his password ?

He does seem to be able to access the first account ?

Personally I don't use Hotmail so I'm not very familiar with their procedures

and his English is not so strong as to be able to navigate around the

multitude of Hotmail / Windows live pages.

Would anyone happen to know how he can get around to being able

to access the first account or who he could write to for assistance?

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