I have a HP DV2 notebook with Vista Home and installed an HP Deskjet D2560 printer. The printer works fine but I can't find the utilities to align/clean etc the print heads, I can't find any software in my program files for it despite installing the full software package twice. I searched the net and didn't find the answer can anyone help please.

Go into your control panel, click on printers, your printer should come up as HP D2560, double click on it, you then get the printer box, in the top toolbar click on printer, scroll down to printing preferences which will open up a menu where you will find a tab called services, from there you can clean, align etc.

Go into your control panel, click on printers, your printer should come up as HP D2560, double click on it, you then get the printer box, in the top toolbar click on printer, scroll down to printing preferences which will open up a menu where you will find a tab called services, from there you can clean, align etc.

When I click "Print Services" a box comes up and says "Unable to perform the operation"

Go into your control panel, click on printers, your printer should come up as HP D2560, double click on it, you then get the printer box, in the top toolbar click on printer, scroll down to printing preferences which will open up a menu where you will find a tab called services, from there you can clean, align etc.

When I click "Print Services" a box comes up and says "Unable to perform the operation"

mmm, in that case I would reinstall the printer software, but you already tried that. Did you remove all of the files before trying again?

I just checked my setting, ( do have HP printer but different model) and it is all there.

Is this printer designated as the default printer??

Did you install the driver/software from the net or a disk? If from a disk, try locating the driver /software on the net.

Found the driver: http://h10025.www1.hp.com/ewfrf/wc/softwar...t=3374277

Edited March 13, 201016 yr by Carib

Thanks for the help, I found a communications patch and installed it, that did the trick.