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Help With True

Featured Replies

Can people please help me out. I'm starting to suspect True's filtering technology is hampering my connection.

Can people please ping 203.116.28.4 and paste their results. Also The ISP and What package you are on would be helpful. I'm on True 1m/5m basic service.

I'm getting 249ms on the nose for the ip's in question. During a trace, my ping times are very low, in the 20's - but as soon as i hit "trueinternetgateway.com" they uniformly increase.

Thanks very much.

I get Min. 62ms, Max 63ms, Average 62ms

on TOT 5M/.5 (?) basic service in BKK

Pinging 203.116.28.4 with 32 bytes of data:

Reply from 203.116.28.4: bytes=32 time=58ms TTL=50
Reply from 203.116.28.4: bytes=32 time=58ms TTL=50
Reply from 203.116.28.4: bytes=32 time=58ms TTL=50
Reply from 203.116.28.4: bytes=32 time=58ms TTL=50

Ping statistics for 203.116.28.4:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 58ms, Maximum = 58ms, Average = 58ms

Ji-NET Max Lite 2048/512, BKK

Pinging 203.116.28.4 with 32 bytes of data:

Reply from 203.116.28.4: bytes=32 time=62ms TTL=51

Reply from 203.116.28.4: bytes=32 time=63ms TTL=51

Reply from 203.116.28.4: bytes=32 time=64ms TTL=51

Reply from 203.116.28.4: bytes=32 time=62ms TTL=51

Ping statistics for 203.116.28.4:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 62ms, Maximum = 64ms, Average = 62ms

Maxnet (3BB) 5M/1M premium

Which is about normal for Singapore

Truelife Pack 3M In Phuket

DSL Rate 4711 kbps / 1197 kbps

  • Author

Thanks guys, there's a definate problem somewhere, here's my traceroute to the IP:

9 24 ms 23 ms 23 ms 61-91-210-1.static.asianet.co.th [61.91.210.1]

10 23 ms 23 ms 23 ms tig-net28-145.trueinternetgateway.com [122.144.28.145]

11 58 ms 57 ms * SG-ICR-ANC1-26-210.trueinternetgateway.com [122.144.26.210]

12 62 ms 57 ms 58 ms TIG-Net26-242.trueinternetgateway.com [122.144.26.242]

13 247 ms 248 ms 247 ms TIG-Net28-26.trueinternetgateway.com [122.144.28.26]

14 247 ms 248 ms 246 ms an-ats-int10.starhub.net.sg [203.118.3.176]

15 258 ms 247 ms 246 ms 203.117.190.14

16 249 ms 250 ms 250 ms 203.116.28.4

Got an Engineer calling me back.

  • Author

They fixed it after telling them how to...sigh...

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