mrbojangles Posted August 28, 2011 Share Posted August 28, 2011 Bought a new laptop in Saudi a couple of months ago. Come to Thailand a couple of days ago and the wife gave me the camera. I normally just connect it direct through the USB cable but forgot to bring it with me. No problem I thought, so I took out the SD card and put it in the SD card reader on my laptop but nothing. Tried another SD card but also nothing. Tried both SD cards in a friends computer and they both work. It doesn't seem to be reading or recognising the cards. Is there something I need to switch on first? Any help before I have to trot off to Tutcom would be appreciated. :jap: Link to comment Share on other sites More sharing options...
Rabbi Posted August 28, 2011 Share Posted August 28, 2011 You should check your device settings to ensure reader is active and doesn't have a "yellow !" alongside Are you using an external or internal card reader in both instances/laptops? If internal have you got a USB external reader that you can try? They generally come with a USB cable that may even fit your camera. A USB cable should be easy to get at Tutcom and to check and see if problem is isolated to your laptop. Would seem strange if both reader & USB cable both don't work so I would expect cable solution to be a quick fix/solution Hope this helps Where are you? I assume Pattaya! Link to comment Share on other sites More sharing options...
CMSteve Posted August 28, 2011 Share Posted August 28, 2011 probably just a driver issue Just goto the company websites, and download the driver for the cardreader for your make/model computer. If this doesn't work, then you may have a hardware problem. Link to comment Share on other sites More sharing options...
mrbojangles Posted August 28, 2011 Author Share Posted August 28, 2011 You should check your device settings to ensure reader is active and doesn't have a "yellow !" alongside Are you using an external or internal card reader in both instances/laptops? If internal have you got a USB external reader that you can try? They generally come with a USB cable that may even fit your camera. A USB cable should be easy to get at Tutcom and to check and see if problem is isolated to your laptop. Would seem strange if both reader & USB cable both don't work so I would expect cable solution to be a quick fix/solution Hope this helps Where are you? I assume Pattaya! Thanks for the reply Rabbi. It's a built in card reader. I have a USB cable which connects direct to the camera and that has been working fine but i left it in Saudi. Don't really want to buy a new one when the internal card reader should work. Do you know how I get to the device settings? Yeah in Patters for the week. Link to comment Share on other sites More sharing options...
mrbojangles Posted August 28, 2011 Author Share Posted August 28, 2011 probably just a driver issue Just goto the company websites, and download the driver for the cardreader for your make/model computer. If this doesn't work, then you may have a hardware problem. Do you know how I locate the information of the installed device so that I can can download the correct one? Link to comment Share on other sites More sharing options...
Rabbi Posted August 28, 2011 Share Posted August 28, 2011 If you want to bring your laptop over to me tomorrow mid morning I'll have a quick look for you. Too hard to try and describe unless you know how to go to Device management I am at Rabbi's Elephant Bar & Guesthouse in Soi Buakhao just near corner of Soi 21 off 3rd Road Cheers Link to comment Share on other sites More sharing options...
mrbojangles Posted August 28, 2011 Author Share Posted August 28, 2011 If you want to bring your laptop over to me tomorrow mid morning I'll have a quick look for you. Too hard to try and describe unless you know how to go to Device management I am at Rabbi's Elephant Bar & Guesthouse in Soi Buakhao just near corner of Soi 21 off 3rd Road Cheers PM sent :jap: Link to comment Share on other sites More sharing options...
Sateev Posted August 28, 2011 Share Posted August 28, 2011 You don't mention the size of the SD card. Many laptops will not read a card larger than 2GB. It's a hardware issue, and can't be resolved by a driver or a tweak. If you have one, try reading a smaller card. Otherwise, if you don't have a large card, you may need to check that you have the latest driver, and that it's properly installed. Good luck. Link to comment Share on other sites More sharing options...
Jiu-Jitsu Posted August 28, 2011 Share Posted August 28, 2011 It is not difficult at all. Look here Once in, look for any yellow question marks and report back with the laptop make and model number. Link to comment Share on other sites More sharing options...
mrbojangles Posted August 29, 2011 Author Share Posted August 29, 2011 Many thanks all. Took the laptop round to Rabbi's and he sorted it. The driver hadn't been installed. Many thanks Rabbi :jap: Link to comment Share on other sites More sharing options...
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