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State Railsite Messed Up Bookings


Chutney

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Given my arrival on 16Nov and no insurance cover to enter Bangkok itself at that time I used the state railway ticket purchase site to book various trains for December.

2 were OK. 2 others for 2 people are completely wrong but the payment was taken according to the correct journeys shown.

However when the tickets came up for print off they are wrong.

The tickets are in one case for much further down the line ( not such a deal if we can get off where we need to just been charged a bit more) but the other is for the day 'after' I booked which will mean I miss my flight home from Bangkok.

Getting that changed is priority.

I realise the system is under enormous strain and if it wasn't for the expense. About £110.00 in total I'd just write it off but what I need to do is change them.

Can't do that till I'm in Thailand.

From what I can read everywhere it has to be changed at point of departure.

Stuffed for Hualamphong as I've changed booking to hotel near airport to just fly up to CM on flight I grabbed for 3 days after arrival as travel insurance won't cover me in Bangkok itself.

Does anyone know if it's possible ( which seems to be suggested) to change tickets at any large station ( not the one the ticket is going from) which has the electronic ticketing system please? if so does Chiang Mai have it? Have spent 2 days searching but no clear info.

No answer to any phone calls and the emergency hotline not operational from UK just in Thailand.

Don't want to bother people struggling with the situation in BKK with this so hope I can find some help on CM board. Many thanks for any help.

** Note ticket from CM is OK but ticket from Surat Thani to BKK later I need to get changed from Chiang Mai if possible. Help.

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Guessing you'll have to pay a fee - probably around 200 baht per ticket - to change dates. You should be able to do this anywhere with a computer system (which Chiang Mai has) for any routing as you can book a route from anywhere. On a busy route, like Surat-BKK, and at that time of year, you'd probably need a week in-hand to be safe.

You could try telling them the system gave you wrong dates, but doubtful you'd get anywhere unless perhaps you had a screenshot printout prior to printing tickets.

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Thanks both of you.

I know I'll get charged as obviously no system could possibly be affected by overload due to flood disruption :rolleyes:. Certainly not the time to argue the toss.

No matter as long as I can do it.

I know anything and everything is going to cost during this situation. For example I doubt any taxis still around in Bangkok will be willing to put the meter on.

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1.I know I'll get charged as obviously no system could possibly be affected by overload due to flood disruption :rolleyes:. Certainly not the time to argue the toss.

2.No matter as long as I can do it.

3.I know anything and everything is going to cost during this situation. For example I doubt any taxis still around in Bangkok will be willing to put the meter on.

@1.For NOW this charge is waived. on the SRT www

@2.you can always do it-but you loose more. Can give ticket back till dep-and get 50% paid out back immediately. They always tell here farang have the money too much anyway and that trains are so cheap? Wining about an odd pound? Cannot even pay a bus in London with that.

@3.you are wrong again-do not be so neg about Thai. They are glad with any fare-think-50% of BKKians have left=many fewer to go. But they will not go into too high floods. Also cabbies complain that some Thai simply refuse to pay when they end at some flood, get asked to pay the meter and not reach destination.

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1.I know I'll get charged as obviously no system could possibly be affected by overload due to flood disruption :rolleyes:. Certainly not the time to argue the toss.

2.No matter as long as I can do it.

3.I know anything and everything is going to cost during this situation. For example I doubt any taxis still around in Bangkok will be willing to put the meter on.

@1.For NOW this charge is waived. on the SRT www

@2.you can always do it-but you loose more. Can give ticket back till dep-and get 50% paid out back immediately. They always tell here farang have the money too much anyway and that trains are so cheap? Wining about an odd pound? Cannot even pay a bus in London with that.

@3.you are wrong again-do not be so neg about Thai. They are glad with any fare-think-50% of BKKians have left=many fewer to go. But they will not go into too high floods. Also cabbies complain that some Thai simply refuse to pay when they end at some flood, get asked to pay the meter and not reach destination.

Making allowances for the indication that English language is not your strong point I suggest you read posts more carefully before putting the boot in.

I clearly say that I expect many things to be more expensive than usual due to the current crisis not whining about the odd pound.

If a taxi wants to strike a deal rather than use the meter because of possible/probable hold ups and long journey length I do not blame him and it's up to me to decide to agree or not.

Having lived in Thailand with Thai people I deeply resent your comment describing me as 'wrong' and 'negative'. Frankly your remarks are insulting both to me and to Thais.

Thai friends have taken the trouble to phone me in UK to offer places to stay and help sorting out transport if I need it.

I neither know nor care if you are a troll or simply an idiot but as your comments are incorrect in fact, speculation on the whole and utterly useless overall, please don't waste my time.

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