Connect to my phone (Galaxy SII) - Kies notifies new firmware is available

Firmware upgrade to 4.0.3 worked like a charm.....

But that upgrade apparently did something bad to Kies.

As per usual I started my daily backup - Kies prepares backup - and suddenly this message pops up on the phone

unfortunately, wssyncmlps has stopped

Tested with Mac and Windows produces the same error. Backup is not possible.

Question 1: What has happened here and how can that be fixed?

Question 2: Any alternatives to Kies?

Thanks for any advise

Edited April 28, 201214 yr by DocHolliday

Back it up on your Google account instead of using Kies.

no update showing on kies fot a thai 9100t

It is likely that the installation process did not properly prepare the phone for the upgrade.

Maybe try turning the phone completely off, removing the battery, re-installing the battery, rebooting the phone.

If that doesn't work enter Recovery mode, wipe dalvik cache, re-boot, re-do steps above.

http://forum.xda-developers.com/wiki/Samsung_Galaxy_S_II_Series

Enter Modes

Recovery Mode

This is how to put you Galaxy S II into Recovery Mode:

Turn off your Galaxy S II phone.

Now hold the Volume Up + Home + Power buttons of your Galaxy S2 smartphone until the Samsung logo comes up.

When you see the Samsung logo; quickly release the buttons for half a second and then hold them again.

Now your Galaxy S II will boot into its Recovery mode. Use the volume keys to navigate and the home button to make your selection.

What exactly are you backing up? There may be other solutions.

Phone rooted? Many options if so. I avoid Kies like the plague. It is buggy, when it has a Kies update, it downloads EACH file individually and takes ages, and half the time, it does not work. And sometimes, it hogs the cpu for no apparent reason.

I would avoid backing up to Google. They know enough about you already. Root the phone and have 1000 more choices for backups, roms, customization.

Where did you get your phone? My standard 9100 (Not the True model) in Thailand is still not reporting an update in Kies... Another poster said nothing for his 9100T either. Samsung Thailand is historically a joke in issuing updates.

It is likely that the installation process did not properly prepare the phone for the upgrade.

Maybe try turning the phone completely off, removing the battery, re-installing the battery, rebooting the phone.

If that doesn't work enter Recovery mode, wipe dalvik cache, re-boot, re-do steps above.

http://forum.xda-dev...axy_S_II_Series

Enter Modes

Recovery Mode

This is how to put you Galaxy S II into Recovery Mode:

Turn off your Galaxy S II phone.

Now hold the Volume Up + Home + Power buttons of your Galaxy S2 smartphone until the Samsung logo comes up.

When you see the Samsung logo; quickly release the buttons for half a second and then hold them again.

Now your Galaxy S II will boot into its Recovery mode. Use the volume keys to navigate and the home button to make your selection.

What exactly are you backing up? There may be other solutions.

Phone rooted? Many options if so. I avoid Kies like the plague. It is buggy, when it has a Kies update, it downloads EACH file individually and takes ages, and half the time, it does not work. And sometimes, it hogs the cpu for no apparent reason.

I would avoid backing up to Google. They know enough about you already. Root the phone and have 1000 more choices for backups, roms, customization.

@ lomatopo

Thanks for the advise. It didn't fix the issue. Backup the entire phone (Contacts, media, settings etc)

@Somtamnication

How to root without 'killing' the phone?

Edited April 29, 201214 yr by DocHolliday

Maybe try updating the ROM once again after clearing Dalvik?

Can you use Air KiES?

There are tons of apps for backing up contacts; media can be dragged/dropped onto a PC.

I use my phone explorer (Outlook: calendar, contacts, notes, call log, SMS, et al.), Super Backup (contacts, SMS, call log), Titanium Backup (Pro) (apps), and copy (USB cable connectivity) any media files to both my ext uSD card and my PC weekly.

Maybe try updating the ROM once again after clearing Dalvik?

Can you use Air KiES?

There are tons of apps for backing up contacts; media can be dragged/dropped onto a PC.

I use my phone explorer (Outlook: calendar, contacts, notes, call log, SMS, et al.), Super Backup (contacts, SMS, call log), Titanium Backup (Pro) (apps), and copy (USB cable connectivity) any media files to both my ext uSD card and my PC weekly.

there's no Dalvik in the menue

what I see is

reboot system now

apply update from external storage

wipe data/factory reset

it's ICS 4.0.3

wipe cache partition

apply update from cache

test redband fotal[FS]

@Somtamnication

How to root without 'killing' the phone?

All I can say is that it worked for me on my Galaxy S Plus.

http://www.rootingdroid.com/33/root-any-android-phone-with-super-one-click-app-howto/

Somtamnication

How to root without 'killing' the phone?

Link above is good one. Check the rooting videos on youtube as well. Once you are rooted, the fun just starts!