QED Posted August 9, 2012 Share Posted August 9, 2012 Anyone else getting this? I have just returned from 3 weeks in China, got my HD box installed before I left and everything was fine. Now I am getting signal drop-outs every few minutes, just for a couple of seconds, it is not weather related. Any suggestions? Trying to avoid calling them out as it is always such a drama on the phone, and actually trying to get them to stick to an appointment. Thanks. Link to comment Share on other sites More sharing options...
Pib Posted August 9, 2012 Share Posted August 9, 2012 All channels or just a few? Not uncommon for some channels to have occassional transmission problems, which is more of an uplink transmission problem than downlink. Heck, I'm on Truevisions "cable" and have noticed several of the ESPN/Olympics channels sometimes having a pausing/breakup issue and this morning CNBC was doing the same thing for about 30 minutes....I expect this is all uplink problems and nothing to do with the cable transmission or satellite downlink. Link to comment Share on other sites More sharing options...
redsox44 Posted August 9, 2012 Share Posted August 9, 2012 I've heard that many customers are starting to have intermittent problems with their HDMI ports since True has changed to their new line up of boxes. Link to comment Share on other sites More sharing options...
QED Posted August 9, 2012 Author Share Posted August 9, 2012 Ok thanks guys, looks like I wiil have to call them out to look at it. To clarify I am on sattelite, and it does seem to be happening across all channels Cheers, QED. Link to comment Share on other sites More sharing options...
teemuj Posted August 9, 2012 Share Posted August 9, 2012 My box (new HD version) had the problem first weather related, then just on its own, and now finally all channels are out. Time to call them I think... Link to comment Share on other sites More sharing options...
arkom Posted August 9, 2012 Share Posted August 9, 2012 I'm on satellite as well, they installed my box last week and so far no problems with signal quality. Link to comment Share on other sites More sharing options...
Pib Posted August 9, 2012 Share Posted August 9, 2012 (edited) Ok thanks guys, looks like I wiil have to call them out to look at it. To clarify I am on sattelite, and it does seem to be happening across all channels Cheers, QED. Could very well be a poorly aligned dish possibly combined with the HD box possibly having a little less gain than your previous box. Hopefully you don't have any obstacles like trees, other buildings, etc., partically blocking the dish's line of sight to the satellite. Edited August 9, 2012 by Pib Link to comment Share on other sites More sharing options...
BigSkip Posted August 9, 2012 Share Posted August 9, 2012 check any growth of trees , the wind blows, the signal is lost, funny but true........................... Link to comment Share on other sites More sharing options...
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