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Bangkok Bank accessing old transaction details

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Online you can only see transactions going back 6 months. So I went to get a printed statement going back a year, waited the week and more they said it would take. ....

But the printout doesn't say, for example, who you transferred to. Online you can usually press a little 'plus' sign which will (eventually) reveal who you transferred the funds to and any notes you made at the time. This print-out doesnt have those, despite the clerk saying it would.

Does anybody know a way of getting access to those details for transactions more than 6 months old?? (Phone center was no help either)

There is a poster on here called Ianguygill, he works for BB and assists Farangs on here sometimes if they need it, PM him, if what you want done can be done i'm sure he will let you know

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