DekDaeng Posted August 9, 2013 Share Posted August 9, 2013 I am told this HD is not under warranty. What do you reckon? Link to comment Share on other sites More sharing options...
ShopBoy Posted August 9, 2013 Share Posted August 9, 2013 looks like under warranty to me whats the reason they refused you ? 1 Link to comment Share on other sites More sharing options...
DekDaeng Posted August 10, 2013 Author Share Posted August 10, 2013 looks like under warranty to me whats the reason they refused you ? They haven't seen the pics yet, they just asked me for the serial number on the phone. Also the Seagate website http://www.seagate.com/as/en/support/warranty-and-replacements/ 'check to see if your drive is under warranty' comes up with Link to comment Share on other sites More sharing options...
ShopBoy Posted August 10, 2013 Share Posted August 10, 2013 when did you purchase this HD ? could it be mark wrongly by the sales staff ? or they sold you a old stock ? Link to comment Share on other sites More sharing options...
DekDaeng Posted August 13, 2013 Author Share Posted August 13, 2013 when did you purchase this HD ? could it be mark wrongly by the sales staff ? or they sold you a old stock ? Abt April 2011. Even if it is old stock, 3 year warranty should be valid - I think SG (& local agent synnx) just pulling a fast one. BTW, about 50% of the drives I buy fail w/in 3 years. How do the manufs get such LOWWWWWWWW MTDF figures? (fractions of a %) Maybe drives made in Thailand, MTBF stats made in Thailand? Link to comment Share on other sites More sharing options...
ShopBoy Posted August 13, 2013 Share Posted August 13, 2013 when did you purchase this HD ? could it be mark wrongly by the sales staff ? or they sold you a old stock ? Abt April 2011. Even if it is old stock, 3 year warranty should be valid - I think SG (& local agent synnx) just pulling a fast one. BTW, about 50% of the drives I buy fail w/in 3 years. How do the manufs get such LOWWWWWWWW MTDF figures? (fractions of a %) Maybe drives made in Thailand, MTBF stats made in Thailand? i don't know MTBF stats made in Thailand. all the drives i purchase last me for years beyond the warranty period and all of them are made in Thailand Link to comment Share on other sites More sharing options...
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