trouble with international voip traffic through singapore

[LemonSqueeza]

I have been having serious issues connecting internationally over last 2 days, especially voip through singapore.

is anyone else having problems?

All speedtests i do show brilliant throughput, almost as fast as to local servers, but once i hit singapore on tracert, it all goes to hell/

[shariq607]

same here, you are not alone but the difference is that for me it started 4-6 days ago and although the pings are crazy high to Singapore i can see that even pings to other countries is affected but not in the magnitude or range of Singapore

[LemonSqueeza]

hmm, it can be fine one minute then unusable the next. strange and annoying.

[adweb00]

What providers are you guys using? I know for a fact T.O.T is throttling all international data at not only peak times but other weird times as well!! So will be fine. 1 second and the next it can turn to garbage. Speed tests will show internal country speeds change the servers and will show up. All I.S.P's do it they make more cash but most offer accounts with no restrictions!! Thailand we not so lucky

Sent from my iPhone using Thaivisa Connect Thailand mobile app

[muratremix]

Look at my posts regarding problem here

http://www.thaivisa.com/forum/topic/677485-slow-speed-with-true-online/

[LemonSqueeza]

true is what im using and it has been essentially faultless for a number of years now. tonight especially is the worst i have seen it.

[george]

CAT Telecom has reported that there is an ongoing issue with an international gateway/underwater cable that affects internet traffic.

[shariq607]

CAT Telecom has reported that there is an ongoing issue with an international gateway/underwater cable that affects internet traffic.

can you point me to some links?

[recycler]

Must be the NSA listening in slowly ;-)

[muratremix]

My pings to singapore is still 100 ms. TIG Singapore link still gives 215-220 ms ping.

9 216 ms 215 ms 214 ms TIG-Net242-41.trueintergateway.com [113.21.242.41]
10 221 ms 221 ms 219 ms SG-ICR-GS2-26-50.trueintergateway.com [122.144.26.50]

It probably means those routers are overloaded and unable to respond ICMP ping in time. Thats why I get this at the last stop:

13 102 ms 104 ms 103 ms ovz-02.oneasiahost.com [116.251.208.250]

Overloaded True singapore link routers may be the cause of shitty shitty voip for the last 6-7 days.

[Makhao]

I use EarthVPN to manipulate the routing. Its a normal provider for VPN services, but with 87 locations all over the world to choose as your VPN server and you can switch any time to another one.

Usually my route from Phangan to Europe goes over Los Angeles, what is fine as Asia-USA-Europe is better than Asia-Europe (although I think, its crazy).

But in case the routing takes different ways I choose LA as my VPN Server and force to route to go over LA.

Of course the bottle neck leaving Thailand is still there, but sometimes it seems a big difference, in what direction you leave Thailand :-)

[Nobelcat]

http://www.techgoondu.com/2013/10/26/so-are-singapores-telecom-networks-resilient/#.UnAiFGRDtSU

[LemonSqueeza]

CAT Telecom has reported that there is an ongoing issue with an international gateway/underwater cable that affects internet traffic.

George, thanks. I figured it was something like that.

[shariq607]

looks like connection to Singapore is back to normal and better than before. during the problem i was getting pings in excess of 180 ms+ but now its normal

Using cat telecom

PING 110.77.196.35 (110.77.196.35) 56(84) bytes of data.
64 bytes from 110.77.196.35: icmp_seq=1 ttl=56 time=29.0 ms
64 bytes from 110.77.196.35: icmp_seq=2 ttl=56 time=28.9 ms
64 bytes from 110.77.196.35: icmp_seq=3 ttl=56 time=28.9 ms
64 bytes from 110.77.196.35: icmp_seq=4 ttl=56 time=28.9 ms

--- 110.77.196.35 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss,
rtt min/avg/max/mdev = 28.947/28.982/29.041/0.174 ms

[shariq607]

looks like connection to Singapore is back to normal and better than before. during the problem i was getting pings in excess of 180 ms+ but now its normal

Using cat telecom

PING 110.77.196.35 (110.77.196.35) 56(84) bytes of data.
64 bytes from 110.77.196.35: icmp_seq=1 ttl=56 time=29.0 ms
64 bytes from 110.77.196.35: icmp_seq=2 ttl=56 time=28.9 ms
64 bytes from 110.77.196.35: icmp_seq=3 ttl=56 time=28.9 ms
64 bytes from 110.77.196.35: icmp_seq=4 ttl=56 time=28.9 ms

--- 110.77.196.35 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss,
rtt min/avg/max/mdev = 28.947/28.982/29.041/0.174 ms

Sorry for double post

[bardwellpark]

Has this been fixed? because my ping to WoW EU servers has been 400-500ms for the past 2 weeks and i guessed it had something to do with this.

[lomatopo]

CAT are telling some business customers that their issues with an undersea cable will be resolved on/before 7 Nov. YMMV.

[shariq607]

Ping is not stable at all, its so bad at the moment that pinging Google DNS servers 8.8.8.8 results in pings more than 200 ms ATM. Before used to be under 30ms.

[Pib]

Ping is not stable at all, its so bad at the moment that pinging Google DNS servers 8.8.8.8 results in pings more than 200 ms ATM. Before used to be under 30ms.

I'm on a True DOCSIS plan...I just ran a ping to 8.8.8.8 and got a 36ms ping time.

[jcisco]

Pings to the 8.8.8.8 address are not a reliable indicator of the performance of anything other than link local and to 8.8.8.8 as that host is geo routed.

Better to choose a host where you know its location and connectivity.

[astral]

I am using a VPN via Singapore and no problems

but then I am not in LOS............................

Perhaps a local problem??

[sustento]

Must be the NSA listening in slowly ;-)

The bloke who's listening can't write very fast

[bardwellpark]

CAT are telling some business customers that their issues with an undersea cable will be resolved on/before 7 Nov. YMMV.

Has it been fixed? because im with TOT and EU ping is still terrible.

[shariq607]

CAT are telling some business customers that their issues with an undersea cable will be resolved on/before 7 Nov. YMMV.

Has it been fixed? because im with TOT and EU ping is still terrible.

Still the same

[CP3]

How about the speed for CAT users? It seems like my dl/ul are dramatically reduced by more then half. I am on 30/5 and max I hit only 15/2

[shariq607]

Update:

Cat telecom have said that all the issues with underwater fibers cables linking Thailand to other countries have been resolved by yesterday.

Guess they met their deadline of mid November.

[george]

Update:

Cat telecom have said that all the issues with underwater fibers cables linking Thailand to other countries have been resolved by yesterday.

Guess they met their deadline of mid November.

Good news! Thanks for sharing.

[bardwellpark]

So my ping to EU went back to normal for abit but for the past week it's been back at 400. I guess there has been another cable cut/building fire?