churchill Posted February 20, 2014 Share Posted February 20, 2014 http://www.bangkokair.com/eng/promotions/online_travel_fair?utm_source=banner&utm_medium=home_page&utm_campaign=titf_dom I spent 30 minutes going through the process to book for my wife and daughter only to be told after my card had been debited that as i was not traveling I had to pay again via ATM and my CC would be refunded within 30 days ... Bangkok Airways site is not user friendly .. Link to comment Share on other sites More sharing options...
churchill Posted February 20, 2014 Author Share Posted February 20, 2014 Udon Thani - Bangkok 1,040 THB Bangkok - Udon Thani 1,090 THB Samui - Bangkok 2,890 THB Chiang Main - Bangkok 1,290 THB Sukhothai - Bangkok 1,390 THB Trat - Bangkok 1,390 THB Krabi - Bangkok 1,240 THB Phuket - Bangkok 1,490 THB Lampang - Bangkok 1,440 THB Chiang Rai - Bangkok 1,490 THB Phuket - Pattaya 1,490 THB Chiang Mai - Samui 3,990 THB Samui - Pattaya 2,890 THB Link to comment Share on other sites More sharing options...
John 1 Posted February 20, 2014 Share Posted February 20, 2014 I'm sorry don't understand you are not travelling but you are paying again. So are you travelling or not?. Link to comment Share on other sites More sharing options...
samuijimmy Posted February 20, 2014 Share Posted February 20, 2014 I'm sorry don't understand you are not travelling but you are paying again. So are you travelling or not?. read it again John ... it takes three reads to get it! .... no he's not! Link to comment Share on other sites More sharing options...
John 1 Posted February 20, 2014 Share Posted February 20, 2014 I'm sorry don't understand you are not travelling but you are paying again. So are you travelling or not?. read it again John ... it takes three reads to get it! .... no he's not! Yes I get it now slow learner., Bkk Airways is correct as he is not travelling he has to pay cash or use Atm for the people traveling, For the people travelling and paying via debit or credit card has to travel on same flight. This information is available on there web site. 1 Link to comment Share on other sites More sharing options...
churchill Posted February 20, 2014 Author Share Posted February 20, 2014 I'm sorry don't understand you are not travelling but you are paying again. So are you travelling or not?. read it again John ... it takes three reads to get it! .... no he's not! Yes I get it now slow learner., Bkk Airways is correct as he is not travelling he has to pay cash or use Atm for the people traveling, For the people travelling and paying via debit or credit card has to travel on same flight. This information is available on there web site. Yes sorry not to be more clear ! & I'm sure information is on their Web Site , somewhere ... I only saw it after I had booked , which was too late .. 2 Link to comment Share on other sites More sharing options...
Rooo Posted February 20, 2014 Share Posted February 20, 2014 So BKK Air is not at fault? Link to comment Share on other sites More sharing options...
Popular Post lom Posted February 20, 2014 Popular Post Share Posted February 20, 2014 So BKK Air is not at fault? Stop your attempt of defending them, they are at fault by default. 1st rule and all that.. 3 Link to comment Share on other sites More sharing options...
churchill Posted February 20, 2014 Author Share Posted February 20, 2014 So BKK Air is not at fault? If you want to nitpick No not at fault .. but for being Asia's most expensive Boutique airline with the most unfriendly website Yes at fault ! 2 Link to comment Share on other sites More sharing options...
notmyself Posted February 20, 2014 Share Posted February 20, 2014 I'm sorry don't understand you are not travelling but you are paying again. So are you travelling or not?. read it again John ... it takes three reads to get it! .... no he's not! Yes I get it now slow learner., Bkk Airways is correct as he is not travelling he has to pay cash or use Atm for the people traveling, For the people travelling and paying via debit or credit card has to travel on same flight. This information is available on there web site. Standard practice but the debit should not have been made. Link to comment Share on other sites More sharing options...
Popular Post Rooo Posted February 20, 2014 Popular Post Share Posted February 20, 2014 So BKK Air is not at fault? If you want to nitpick No not at fault .. but for being Asia's most expensive Boutique airline with the most unfriendly website Yes at fault ! You have a whole topic HERE to vent your feelings about BKK Air. But in this instance, no they are not at fault for you not reading the terms & conditions. Most expensive & unfriendly website have nothing to do with it, it's there in black & white. Payment To facilitate the payment, we provide the pay later option which is subject to the fare rules & conditions and time of reservation. All fares and taxes on website will be quoted in the currency of country where the journey commences and will be charged in Thai Baht (THB) currency. Credit cards issued by Visa and MasterCard is accepted for the booking made through website. (Credit card holder must be part of traveling party.) 3 Link to comment Share on other sites More sharing options...
churchill Posted February 20, 2014 Author Share Posted February 20, 2014 Why then when I'm booking for a Mrs and a Miss did they accept payment from a Mr ? should not this be highlighted as one attempts to book As part of the process I also had to get a code from Bangkok Bank ...All seems very complicated. I prefer to book at their office but some promotions are only on line and I must admit I am not very good at scanning terms and conditions for what I assumed a simple ticket reservation ... Link to comment Share on other sites More sharing options...
notmyself Posted February 20, 2014 Share Posted February 20, 2014 Why then when I'm booking for a Mrs and a Miss did they accept payment from a Mr ? should not this be highlighted as one attempts to book As part of the process I also had to get a code from Bangkok Bank ...All seems very complicated. I prefer to book at their office but some promotions are only on line and I must admit I am not very good at scanning terms and conditions for what I assumed a simple ticket reservation ... No question the website booking procedure has an error in its code and should flag up before payment is made. However, the practice of not being able to book tickets for others unless you yourself are flying has been around for at least 10 years which was when I first encountered it. Link to comment Share on other sites More sharing options...
Popular Post churchill Posted February 21, 2014 Author Popular Post Share Posted February 21, 2014 Why then when I'm booking for a Mrs and a Miss did they accept payment from a Mr ? should not this be highlighted as one attempts to book As part of the process I also had to get a code from Bangkok Bank ...All seems very complicated. I prefer to book at their office but some promotions are only on line and I must admit I am not very good at scanning terms and conditions for what I assumed a simple ticket reservation ... No question the website booking procedure has an error in its code and should flag up before payment is made. However, the practice of not being able to book tickets for others unless you yourself are flying has been around for at least 10 years which was when I first encountered it. Now I know ! On this occasion Bangkok Airways have today said that they will accept a copy of my Debit card and a copy of my passport on check in .. 3 Link to comment Share on other sites More sharing options...
Samui Coconut Posted February 21, 2014 Share Posted February 21, 2014 Why then when I'm booking for a Mrs and a Miss did they accept payment from a Mr ? should not this be highlighted as one attempts to book As part of the process I also had to get a code from Bangkok Bank ...All seems very complicated. I prefer to book at their office but some promotions are only on line and I must admit I am not very good at scanning terms and conditions for what I assumed a simple ticket reservation ... No question the website booking procedure has an error in its code and should flag up before payment is made. However, the practice of not being able to book tickets for others unless you yourself are flying has been around for at least 10 years which was when I first encountered it. Now I know ! On this occasion Bangkok Airways have today said that they will accept a copy of my Debit card and a copy of my passport on check in .. Good, case closed! Link to comment Share on other sites More sharing options...
Tropicalevo Posted February 21, 2014 Share Posted February 21, 2014 Result Churchill. Way to go. 1 Link to comment Share on other sites More sharing options...
Rooo Posted February 21, 2014 Share Posted February 21, 2014 You got a happy happy ending Churchill. Link to comment Share on other sites More sharing options...
Absolut Posted February 22, 2014 Share Posted February 22, 2014 You got a happy happy ending Churchill. Glad I read the thread from the top Rooo or this post could be read with a bit of a laugh Link to comment Share on other sites More sharing options...
robsamui Posted February 23, 2014 Share Posted February 23, 2014 The promos - which appear to run until 15th April - give 2 different classes . . . B class and G class. Just spent 15 mins on their website and can't find out what these classes are - can anyone tell me or point me in the right direction? Cheers R Link to comment Share on other sites More sharing options...
John 1 Posted February 23, 2014 Share Posted February 23, 2014 The promos - which appear to run until 15th April - give 2 different classes . . . B class and G class. Just spent 15 mins on their website and can't find out what these classes are - can anyone tell me or point me in the right direction? Cheers R Are you talking about 'V' and 'Q' class if so it mean's about Chiang Rai. just click on Chiang Rai.. Link to comment Share on other sites More sharing options...
robsamui Posted February 23, 2014 Share Posted February 23, 2014 (edited) The promos - which appear to run until 15th April - give 2 different classes . . . B class and G class. Just spent 15 mins on their website and can't find out what these classes are - can anyone tell me or point me in the right direction? Cheers R Are you talking about 'V' and 'Q' class if so it mean's about Chiang Rai. just click on Chiang Rai.. No - B class and G class - take a look Maybe Churchill can answer this, seeing he seems to have booked here already . . . Edited February 23, 2014 by robsamui Link to comment Share on other sites More sharing options...
Absolut Posted February 23, 2014 Share Posted February 23, 2014 Only available for Thai residents as well, was driving me nuts why I couldnt even come close to those prices for a side trip I wanted to do in April. Link to comment Share on other sites More sharing options...
samuijimmy Posted February 23, 2014 Share Posted February 23, 2014 Only available for Thai residents as well, was driving me nuts why I couldnt even come close to those prices for a side trip I wanted to do in April. That's ridiculous for a non Thai company having two price tiers You guys should contact Mr Fernandez CEO of Air Asia and complain! Link to comment Share on other sites More sharing options...
mancub Posted February 23, 2014 Share Posted February 23, 2014 Why then when I'm booking for a Mrs and a Miss did they accept payment from a Mr ? should not this be highlighted as one attempts to book As part of the process I also had to get a code from Bangkok Bank ...All seems very complicated. I prefer to book at their office but some promotions are only on line and I must admit I am not very good at scanning terms and conditions for what I assumed a simple ticket reservation ... No question the website booking procedure has an error in its code and should flag up before payment is made. However, the practice of not being able to book tickets for others unless you yourself are flying has been around for at least 10 years which was when I first encountered it.Both Nok Air and Airasia allow you to book, by credit/debit card for someone else without travelling yourself. Link to comment Share on other sites More sharing options...
churchill Posted February 23, 2014 Author Share Posted February 23, 2014 (edited) The promos - which appear to run until 15th April - give 2 different classes . . . B class and G class. Just spent 15 mins on their website and can't find out what these classes are - can anyone tell me or point me in the right direction? Cheers R Are you talking about 'V' and 'Q' class if so it mean's about Chiang Rai. just click on Chiang Rai.. No - B class and G class - take a look Maybe Churchill can answer this, seeing he seems to have booked here already . . . I paid 2580 for 2 tickets from BKK to Chiang Mai but that includes all taxes etc etc so I suspect the 945 Fare ? and I don't think the 945 fare chiang mai to samui is correct , I asked and was told a higher price ... as usual bangkok airways is complicated and far from clear ... Edited February 23, 2014 by churchill Link to comment Share on other sites More sharing options...
Virt Posted February 23, 2014 Share Posted February 23, 2014 Hope it's ok to post a question in this thread instead of opening up another thread, and didn't think it would suit in the rant thread What are peoples experience with rescheduling allready bought tickets? I think the codes on our ticket is Y, but not sure what that means. Are the planes normally full returning to Bangkok in mid march and is it possible to reschedule allready bought tickets with offcourse some sort of extra fee. We're coming down to Samui from march 3-19 and then to Bangkok march 19-23. But watching the daily and saddening newsbulletins from Bangkok makes us wonder if it's not better to just stay on Samui and fly straight home from Bangkok instead. And now it's back to bed. Both having the flu big time for 4 days, but atleast we got it now instead in a week And looks like the weather report is nice..... Link to comment Share on other sites More sharing options...
churchill Posted February 23, 2014 Author Share Posted February 23, 2014 Hope it's ok to post a question in this thread instead of opening up another thread, and didn't think it would suit in the rant thread What are peoples experience with rescheduling allready bought tickets? I think the codes on our ticket is Y, but not sure what that means. Are the planes normally full returning to Bangkok in mid march and is it possible to reschedule allready bought tickets with offcourse some sort of extra fee. We're coming down to Samui from march 3-19 and then to Bangkok march 19-23. But watching the daily and saddening newsbulletins from Bangkok makes us wonder if it's not better to just stay on Samui and fly straight home from Bangkok instead. And now it's back to bed. Both having the flu big time for 4 days, but atleast we got it now instead in a week And looks like the weather report is nice..... Normally easy & no problem to change flights , no extra fee ... unless you have a cheap fare , restricted ticket Link to comment Share on other sites More sharing options...
Virt Posted February 23, 2014 Share Posted February 23, 2014 Cool thanks. Now just to find out if our tickets are cheap fare and restricted Paid 19,000 bath from Bangkok/Samui and back again for 2 persons. Says economy fare basis Y. Trying to navigate through their website, but it's a bit confusing. Link to comment Share on other sites More sharing options...
samuibeachcomber Posted February 23, 2014 Share Posted February 23, 2014 Just tried to book via their web page. It is a joke and frustrating.wont let me make final payment. Sent from my GT-S7500L using Thaivisa Connect Thailand mobile app Link to comment Share on other sites More sharing options...
yorkie100 Posted February 23, 2014 Share Posted February 23, 2014 Just tried to book via their web page. It is a joke and frustrating.wont let me make final payment. Sent from my GT-S7500L using Thaivisa Connect Thailand mobile app Over your credit limit eh SBC? Link to comment Share on other sites More sharing options...
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