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New Law Will Slash Bureaucratic Red Tape in Thailand


Jacob Maslow

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New law will create one-stop service centers to slash bureaucratic red tape for citizens. The new law will take effect in 180 days, but challenges will be faced.

A new law will speed up the processing of state permits and other government services, slashing bureaucratic red tape in the country. Known as the State Services Facilitating Act, the new law will go into effect in 180 days.

The act has received great support, especially from civil servants who agree the new law will improve the standard of public services. It is also believed that the new law will go a long way in preventing corruption.

The goal of the State Services Facilitating Act is to make bureaucratic processes easier for Thai citizens. The Department of Provincial Administration (DOPA) is creating a handbook that provides detailed information on how to fill out a government form or application. The procedures are expected to be completed in 180 days.

DOPA, which has administrative branches at both the district and provincial levels, deals primarily with paperwork related to the distribution of identity cards, changes of nationality and the collection of information.

To simplify bureaucratic processes, the law will help establish one-stop service centers for Thai citizens. At these centers, people can fill out applications and receive the service they need in one central facility without the need to visit different buildings, offices or desks.

The new one-stop centers would operate in 11 central shopping malls in Thailand, including CentralWorld.

While the new law will add convenience for Thai citizens, some government offices will face challenges. According to Bangkok Metropolis Land Office chief Manus Chuasawat, some offices will find it difficult or impossible to participate. The Bangkok Metropolis Land Office, for example, holds about 150,000 property title deeds as well as 150,000 other land record documents. It would be nearly impossible for all centers to have all of these documents. Nevertheless, Manus Chuasawat says these centers could, in the very least, provide initial information and services.

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-- 2015-02-17

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