kingalfred Posted February 27, 2015 Share Posted February 27, 2015 Had 3BB internet for 10 months on a one year contract now in a condo and moving to another apartment in same building. So want to move the internet service to the new place. Have to pay a charge to do this(ok accept),but 3BB say the contract has to go back to zero for another 12 months. What a crazy way to run a business and a sure fire way of losing customers. time to switch,any suggestions for a minimum 6 month deal? 1 Link to comment Share on other sites More sharing options...
alocacoc Posted February 27, 2015 Share Posted February 27, 2015 I will move next month to another condo. I just went to a 3bb shop in Pattaya. They only charge 100 Baht for the change and ask for a passport copy. It will not affect the current contract. When you say, the contract go back to zero, does it also mean that you have to pay a deposit for several months again? It's not my first time i move to another place. Never had such a issue. Link to comment Share on other sites More sharing options...
balo Posted February 27, 2015 Share Posted February 27, 2015 When I had 3BB in Bangkok and moved I could stay on the same contract too. But you have to visit the nearest 3BB shop so they can make the changes for you. Link to comment Share on other sites More sharing options...
koo wallety tourist Posted February 27, 2015 Share Posted February 27, 2015 pay as you go aircard. Link to comment Share on other sites More sharing options...
innerspace Posted February 27, 2015 Share Posted February 27, 2015 Just a word of advice...resetting contract every year is good. Alternative is often paying year old prices for year old service when better is available cheaper now. Obviously only applies if you are staying multiple years. Personally my house leases are year or multiples so fresh year internets work nicely. 1 Link to comment Share on other sites More sharing options...
rawhod Posted February 28, 2015 Share Posted February 28, 2015 (edited) When we moved house, 3BB moved the connection for free (in one day), the contract remained the same but we started again for another 12 months minimum rental period. In the UK, Sky and Virgin charge a substantial fee to move your connection, take up to 2 weeks to do it and you sign up on a new contract for 12 months min. Edited February 28, 2015 by rawhod Link to comment Share on other sites More sharing options...
Langsuan Man Posted February 28, 2015 Share Posted February 28, 2015 When I wanted to cancel my contract with 3B, after the year was up, I went there the first day of the billing period and they would not let me cancel unless I paid for that month since the clerk told me that I should have come in a week before to cancel Needless to say I have never been back and I am sure my credit rating in Thailand is ruined Link to comment Share on other sites More sharing options...
alocacoc Posted February 28, 2015 Share Posted February 28, 2015 Just a word of advice...resetting contract every year is good. That's nonsense. At least refer to internet contracts from 3bb. Even worse, after cancel and doing a new contract, you have to pay the deposit again. Makes no sense. Not at all. 1 Link to comment Share on other sites More sharing options...
Langsuan Man Posted March 1, 2015 Share Posted March 1, 2015 Have the account put in a Thais name, and you will not be locked into a year contract. The deposit will only be for the equipment Link to comment Share on other sites More sharing options...
kingalfred Posted March 2, 2015 Author Share Posted March 2, 2015 Went to three 3BB shops and everyone stated move to new address in condo and that starts a new one year contract! Link to comment Share on other sites More sharing options...
ripstanley Posted March 2, 2015 Share Posted March 2, 2015 Have the account put in a Thais name, and you will not be locked into a year contract. The deposit will only be for the equipment Our 3BB account is in my wife's name. She uses my surname. Only extra paid was for their modem and no contract 1 Link to comment Share on other sites More sharing options...
SheungWan Posted March 2, 2015 Share Posted March 2, 2015 pay as you go aircard. We have all been there, done that and know that we need broadband. Link to comment Share on other sites More sharing options...
Langsuan Man Posted March 3, 2015 Share Posted March 3, 2015 Have the account put in a Thais name, and you will not be locked into a year contract. The deposit will only be for the equipment Our 3BB account is in my wife's name. She uses my surname. Only extra paid was for their modem and no contract Surname didn't matter the fact that she had a Thai ID card is what counts for no contract Link to comment Share on other sites More sharing options...
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