lorddaverichards Posted April 20, 2015 Share Posted April 20, 2015 Last week we filled out the application form on line - paid and got an appointment at the Office This Thursday at 1.10. My wife went into print the application thsi morning and forgot the pasword and after 3 times was locked out. I tried from my PC where i had done the original application and stated that i had been locked out and an email would be sent to my wife with a link to reset the password. When she clicks and i have witnessed this the page displays web Cant be displayed now I have tried this 5 times each time getting a ne link same result ( tried it on IE, Safari and Google ) no Joy Now the interesting part finding out how to rectify ? Does anyone have any experience ? no recourse I can see on website to resolve? sent an email complaining to Visa4u and they said they would respond in 1 day ( they also said they would send email immeditley confirming recepit ) nothing. I am worried if my wife turns up Thursday and ask tos ee someone beforeher appointment they will just say not our problem ( The thai way !! ) so am looking for some help assiatance what to do next many thanks Dave Link to comment Share on other sites More sharing options...
luxoretired Posted April 20, 2015 Share Posted April 20, 2015 you must print the online application ,try to right click on link to open in new tab or window ...this often works for other sites.good luck . Link to comment Share on other sites More sharing options...
Upnotover Posted April 20, 2015 Share Posted April 20, 2015 I'd keep trying the unlock link in the email they sent her. My wife also had to reset her password and was sent a mail with a link starting......https://www.visa4uk.fco.gov.uk/account/unlockaccount?code=******** , is that similar to your wifes? I just tried the link they sent her and it still works fine Link to comment Share on other sites More sharing options...
Upnotover Posted April 20, 2015 Share Posted April 20, 2015 .....or failing that, go here "https://www.visa4uk.fco.gov.uk/account/ForgottenPassword" and request another unlock code. Link to comment Share on other sites More sharing options...
lorddaverichards Posted April 20, 2015 Author Share Posted April 20, 2015 Thanks chaps for responding and advice - found out that the link had broken so instead of clicking on it I retyped the whole link and i am back cooking on gas !! thanks and a great relief dave 1 Link to comment Share on other sites More sharing options...
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