May 30, 201511 yr For the last week I've had USA, Romania, Hong Kong And Germany as the only IP address options UK has vanished......Using the free version (although from memory never had an opportunity for anything else ? ) Everyone else the same.....?? Use it obviously for watching Live UK tv, iplayers etc etc
May 30, 201511 yr yes same here seems uk now on premium only oh well had about 2 years worth maybe bbc/itv accepts eu isp
May 30, 201511 yr Same here UK now only available in the Premium, paid package,so have just changed over to Hola, someone has mentioned a bypass in Zenmate but dont know what that is regards Worgeordie
May 30, 201511 yr Author Ok obviously not just me. I liked Zenmate as could just leave it on permantly on via Chrome and used that browser purely for Iplayers etc Hola is on my task bar on Firefox. Hola work on Chrome....??
May 30, 201511 yr Still there on Premium for which I appear to have activated a free trial. Maybe time to go back to Hotspot Shield.
May 30, 201511 yr Author Still there on Premium for which I appear to have activated a free trial. Maybe time to go back to Hotspot Shield. I dont see an option or link to opt for Premium....??
May 30, 201511 yr When I clicked to change my location to UK - I was offered Premium at a present-customer discount: 3.49 euros per month for a yearly account. However, when I clicked on my desired payment card - nothing happened and I could not proceed to the next step. So I am not able to upgrade. As someone said - back to Hola.
May 30, 201511 yr When I clicked to change my location to UK - I was offered Premium at a present-customer discount: 3.49 euros per month for a yearly account. However, when I clicked on my desired payment card - nothing happened and I could not proceed to the next step. So I am not able to upgrade. As someone said - back to Hola. Don't use Hola! https://forums.hummingbird.me/t/psa-do-not-use-hola-unblocker-it-makes-you-vurenable-to-hacking-and-your-internet-being-hijacked/4432 Actually I'm happy using Zenmate with Germany I only use it to bypass sandpit censorship.
May 30, 201511 yr When I clicked to change my location to UK - I was offered Premium at a present-customer discount: 3.49 euros per month for a yearly account. However, when I clicked on my desired payment card - nothing happened and I could not proceed to the next step. So I am not able to upgrade. As someone said - back to Hola. I used Zenmate free for about 2 years and found it very good. Used mostly for the UK iPlayers. I decided to upgrade to premium with a similar discount and had similar problems to you. I wanted to pay for the year (better discount) and it kept offering me the monthly payment. I wrote to them and kept trying and it eventually worked using Firefox. I assumed that they had corrected some sort of bug in the system. After I paid I got a reply saying they thought Thailand was risky and they only wanted people to pay monthly ?? Anyway I have it set up for the year and I'm finding it excellent, especially their new desktop icon. I now use this with Kodi and get all the UK programs no problem. Tonight I watched the FA Cup final in HD with no buffering at all. I just hope I get my years worth out of it. It really is worth trying the 7 Day free promotion.
May 31, 201511 yr I only use zenmate occasionally, if I need to use a UK iplayer for example, but have it installed on my laptop, phone and tablet. My mate said he'd been having various problems on his ipad for a couple of days now so, after seeing this thread, I checked mine. Both my phone and tablet say my UK location is no longer available and offer me their premium rate service but zenmate with a UK location is still active via chrome on my laptop and I can still watch the BBC iplayer etc without any problems. Is this a problem that, for the moment, is confined to zenmate app based installations?
May 31, 201511 yr I only use zenmate occasionally, if I need to use a UK iplayer for example, but have it installed on my laptop, phone and tablet. My mate said he'd been having various problems on his ipad for a couple of days now so, after seeing this thread, I checked mine. Both my phone and tablet say my UK location is no longer available and offer me their premium rate service but zenmate with a UK location is still active via chrome on my laptop and I can still watch the BBC iplayer etc without any problems. Is this a problem that, for the moment, is confined to zenmate app based installations? It is with my laptop that I have the problem - I don 't have Zenmate on a smartphone.
May 31, 201511 yr I only use zenmate occasionally, if I need to use a UK iplayer for example, but have it installed on my laptop, phone and tablet. My mate said he'd been having various problems on his ipad for a couple of days now so, after seeing this thread, I checked mine. Both my phone and tablet say my UK location is no longer available and offer me their premium rate service but zenmate with a UK location is still active via chrome on my laptop and I can still watch the BBC iplayer etc without any problems. Is this a problem that, for the moment, is confined to zenmate app based installations? I had the same, then yesterday it said 'Premium trial ended'. Enjoy while it lasts.
May 31, 201511 yr Just checked and as @elwood #7 writes: free lunch is over and they want money. From the wording that they used in the past it was clear that this could happen sometime. Done for me, I stick to my VPN. Will remove it. Thread should be "ZenMate, the good times are over". Edited May 31, 201511 yr by KhunBENQ
May 31, 201511 yr They do want money but not much! The premium service offers 10 locations, malware/tracking protection and "smart locations" which, if a location sensitive site such as the BBCiplayer is accessed, automatically switches Zenmate to, in this case, the UK site.
May 31, 201511 yr Try Cyberghost or Tunnlebear. Both good. I have two laptops and have these installed.
May 31, 201511 yr Try Cyberghost or Tunnlebear. Both good. I have two laptops and have these installed. Are they free? That was the main attraction of Zenmate.
May 31, 201511 yr Try Cyberghost or Tunnlebear. Both good. I have two laptops and have these installed. Are they free? That was the main attraction of Zenmate. Yes they have a free set up as well as ppay yearly/
June 2, 201511 yr When I clicked to change my location to UK - I was offered Premium at a present-customer discount: 3.49 euros per month for a yearly account. However, when I clicked on my desired payment card - nothing happened and I could not proceed to the next step. So I am not able to upgrade. As someone said - back to Hola. I contacted Zenmate support, and they suggested using a different country, e.g. Germany, instead of Thailand on the payment details page. I altered the country to Germany and was then cleared right through. Now I have the yearly subscription of 41.88 euros.
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