Hello all,

I have had this problem before, last year....or should I say last rainy season. At that time I called True and a guy came to replace the router. This seemed to fix the problem....but I have my doubts. Is it the phone line??? If so am I f*cked trying to get True to do anything about it?...or alternatively do I not know what the hell I am talking about???

Cheers

Wetness,dampness moisture are bound to effect exposed wiring,and its all exposed

It's the phone line. The router replacement probably had more error tolerance/detection built into it.

No logical explanation except for poor wiring (exposed to rain/humidity leading to earth leakage).

The most illogical/helpless solution: exchanging the router.

Lost in translation?

It seems to be a wet phone line.

I'd check where the wire comes into your house and check the connection.

TOT made a real bad job at my place, had similar problems then connected them properly, put some tape around and problem's gone.

Their "technicians" don't know much about their jobs. You have to be lucky to find a guy who knows what he's doing.

There's usually a little box, before the wire runs into your house.

Wet internet indeed doesn't work so well. Internet needs to be dry.

It's indeed always wet / flooded cable with rotten wires inside. You can sometimes salvage the incoming wire if there's some extra by cutting a significant piece off, I've seen cable with a couple meters corroded wire before it became usable again.

Also the problem may be at the other side of the cable, so have the technician check that as well.

Thanks to all. Looks like I have some investigation to do...and I am unfortunately the worlds worst handyman. Anyway, i'll look into all that has been suggested.

Cheers

Most modern connection will have fibre going to a junction box (aka router) down the street and then either a short fibre or coaxial/phone cable the last hundred meters/mile.

If not properly water tight those boxes or the cable connections inside them have unreliable performance during rain.

Most modern connection will have fibre going to a junction box (aka router) down the street and then either a short fibre or coaxial/phone cable the last hundred meters/mile.

If not properly water tight those boxes or the cable connections inside them have unreliable performance during rain.

??

Most modern connection will have fibre going to a junction box (aka router) down the street and then either a short fibre or coaxial/phone cable the last hundred meters/mile.

If not properly water tight those boxes or the cable connections inside them have unreliable performance during rain.

last hundred meters/mile.

internet is fine but the cable tv usually goes down during a storm. nothing to get stressed about. it's thailand.

Internet is not fine! In the rainy season be prepared for outage. All the exposed phone "spaghetti cabling" will often get a drenching. It isnt fibre optic hi-tech net here!