Am I the only one who is fed up with DTAC??

I used to be able to logon to their site and pay my wife's bill, using a credt card.

It has worked well for several years.

Now they have revamped the site and made a total c**k up of it.

The site says my old id is acceptable and I was asked to choose a new password, only 4 digits mind you.

Very little security in that.

I did all this and was then directed to logon again.

Use name does not exist is the response.

I e-mailed them a week ago and received a placatory e-mail, but nothing has changed

Am I the only one in this predicament?

Get online banking with any bank like Bangkok, or Kasikorn or Ayuthaya

[the best one] and you can pay a pre or post paid DTAC or AIS account with a few clicks. When I add baht to my mobile using online payment service and hit confirm, the phone rings with the updated baht in less than 10 seconds.

Am I the only one who is fed up with DTAC??

I used to be able to logon to their site and pay my wife's bill, using a credt card.

It has worked well for several years.

Now they have revamped the site and made a total c**k up of it.

The site says my old id is acceptable and I was asked to choose a new password, only 4 digits mind you.

Very little security in that.

I did all this and was then directed to logon again.

Use name does not exist is the response.

I e-mailed them a week ago and received a placatory e-mail, but nothing has changed

Am I the only one in this predicament?

Don't get mad.

Use your wife's mobile number as your new user name i.e. 08******** and then enter the PIN as the password.

Don't forget to thank me profusely if it works.

Use your wife's mobile number as your new user name i.e. 08******** and then enter the PIN as the password.

Don't forget to thank me profusely if it works.

And which PIN would that be?

The field requires 5 digits.

Use your wife's mobile number as your new user name i.e. 08******** and then enter the PIN as the password.

Don't forget to thank me profusely if it works.

And which PIN would that be?

The field requires 5 digits.

The one that you told us that you created.

The site says my old id is acceptable and I was asked to choose a new password, only 4 digits mind you.

Very little security in that.

Wakey wakey...

What field would that be then?

http://www.dtac.co.th/en/customer/OnlineSe...neservices.aspx

http://sonic2.dtac.co.th:8005/bp3/bin/DpromptIndex?lang=E

Ha Ha Ha

I did all this and was then directed to logon again.

Use name does not exist is the response.

How can I logon when they have lost the id??

Ba ba ba bor.

Ha Ha Ha

I did all this and was then directed to logon again.

Use name does not exist is the response.

How can I logon when they have lost the id??

Ba ba ba bor.

Did you use the ten digit telephone number as the new username?