Patanawet Posted February 17, 2017 Share Posted February 17, 2017 Yesterday True upgraded my broadband to fibre with new cabling and a new router. All working well. As the engineer was leaving he handed me another box. I asked what is it and he could only reply "free, free". It is aTruevisions Skyworth HD-SK1000C and looks like another tv decoder. I already have Truevisions cable TV with Gold packages and 2 decoders. Do I connect this to the TreuVisions cable? Is so where do I buy the coaxial cable to loop with one of the decoders? If it is for more channels, is it free? Do I get different channels to my gold package? And maybe a rhetorical question --- why was it delivered by a True broadband installation engineer? I should add that last night I searched for several hours on the various True websites to no avail! Link to comment Share on other sites More sharing options...
rawhod Posted February 17, 2017 Share Posted February 17, 2017 You were looking for the wrong box...the last letter is "s" not "c". http://www.wemall.com/products/true-digital-hd-sattlelite-box-hd-sk1000s-2442927677106.html Link to comment Share on other sites More sharing options...
Patanawet Posted February 17, 2017 Author Share Posted February 17, 2017 (edited) 13 minutes ago, rawhod said: You were looking for the wrong box...the last letter is "s" not "c". http://www.wemall.com/products/true-digital-hd-sattlelite-box-hd-sk1000s-2442927677106.html Thanks for swift message rawhod. Yes the last letter really is a C . I assumed that the s stood for sattelite and the c for cable? The picture of the device looks identical to my one which was delivered in a brown box. Sorry I should have emphasised that my TrueVisions service is cable and not sattelite. Edited February 17, 2017 by Patanawet typo Link to comment Share on other sites More sharing options...
Jai Dee Posted February 17, 2017 Share Posted February 17, 2017 Topic moved to AV Forum. /Moved. Link to comment Share on other sites More sharing options...
Encid Posted February 17, 2017 Share Posted February 17, 2017 Is your new fiber router in the same room as your TV and decoder? If not, that's probably why the technician left before hooking up the new decoder. The new decoder needs to be connected to the router by LAN cable. Link to comment Share on other sites More sharing options...
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