gkroo Posted May 20, 2017 Share Posted May 20, 2017 I have been trying to install a new bluetooth mouse to my laptop which is running Windows 7 and are having problems with the laptop recognising this to install,any help and assistance would be greatly appreciated,thanks Link to comment Share on other sites More sharing options...
Don Mega Posted May 20, 2017 Share Posted May 20, 2017 Does the mouse come with software and driver ? Link to comment Share on other sites More sharing options...
gkroo Posted May 20, 2017 Author Share Posted May 20, 2017 no software or driver included within box Link to comment Share on other sites More sharing options...
Don Mega Posted May 20, 2017 Share Posted May 20, 2017 What version Bluetooth does the laptop have and what version Bluetooth is the mouse ? Ian not sure if Bluetooth is backwards compatible, maybe that is the issue. Link to comment Share on other sites More sharing options...
gkroo Posted May 20, 2017 Author Share Posted May 20, 2017 How do I find out that information ? sorry Im not too computer savvy !! Link to comment Share on other sites More sharing options...
Don Mega Posted May 20, 2017 Share Posted May 20, 2017 whats the make and model of the laptop and make model of the mouse. Silly question, Bluetooth is turned on on the laptop ? have you managed to connect other devices (mobile phone)? Link to comment Share on other sites More sharing options...
gkroo Posted May 20, 2017 Author Share Posted May 20, 2017 Dear Don, Stupid me did not have laptop bluetooth turned on,now all okay and installed, doh doh !!! what about installing on a desktop ?? is that possible ?? Link to comment Share on other sites More sharing options...
Don Mega Posted May 20, 2017 Share Posted May 20, 2017 555, its always the simple things that catch ya out, happens to me often !! If the desktop has bluetooth it should be fine, if not grab a bluetooth dongle from you pc parts shop. Link to comment Share on other sites More sharing options...
gkroo Posted May 20, 2017 Author Share Posted May 20, 2017 Thanks Don,how can I check if my desktop has bluetooth ?? Link to comment Share on other sites More sharing options...
Don Mega Posted May 20, 2017 Share Posted May 20, 2017 http://blog.drivethelife.com/bluetooth/tell-computer-bluetooth-built.html Link to comment Share on other sites More sharing options...
gkroo Posted May 20, 2017 Author Share Posted May 20, 2017 Thanks,checked the device manager and like me it is bloody too old and without bluetooth so I will need to pick up a dongle !!!! Link to comment Share on other sites More sharing options...
Don Mega Posted May 20, 2017 Share Posted May 20, 2017 Most desktop computers dont have Bluetooth, mine does but I added a card as ive found dongles to be a bit hit and miss. this is the card I purchased. http://www.ebay.com.au/itm/322336519892?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT Link to comment Share on other sites More sharing options...
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