I have been trying to install a new bluetooth mouse to my laptop which is running Windows 7 and are having problems with the laptop recognising this to install,any help and assistance would be greatly appreciated,thanks

Does the mouse come with software and driver ?

no software or driver included within box

What version Bluetooth does the laptop have and what version Bluetooth is the mouse ?

 

Ian not sure if Bluetooth is backwards compatible, maybe that is the issue.

 

 

 

How do I find out that information ? sorry Im not too computer savvy !!

whats the make and model of the laptop and make model of the mouse.

 

Silly question, Bluetooth is turned on on the laptop ? have you managed to connect other devices (mobile phone)?

Dear Don, Stupid me did not have laptop bluetooth turned on,now all okay and installed, doh doh !!! what about installing on a desktop ?? is that possible ??

555, its always the simple things that catch ya out, happens to me often !!

 

If the desktop has bluetooth it should be fine, if not  grab a bluetooth dongle from you pc parts shop.

Thanks Don,how can I check if my desktop has bluetooth ??

http://blog.drivethelife.com/bluetooth/tell-computer-bluetooth-built.html

Thanks,checked the device manager and like me it is bloody too old and without bluetooth so I will need to pick up a dongle !!!!

Most desktop computers dont have Bluetooth, mine does but I added a card as ive found dongles to be a bit hit and miss.

 

this is the card I purchased.

 

http://www.ebay.com.au/itm/322336519892?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT