I’ve heard of visa agents but do these same visa agents also arrange new passports as well? I have never tried as I do it all myself, but I came across an elderly American guy struggling with his health but still on his feet just, who has always used a retirement extension agent and now with his pp expiring waiting for the same agent to renew the pp as well as he finds the whole process too confusing to do it himself? I'm not familiar with the process as I am not from the US.
It seems the agent still holds his pp with a promise to renew it but it has now come to a time when the pp has expired and thus the extension of stay, as the agent was too busy, didn’t know what to do or something?
Can agents resolve this overstay issue, money is apparently not a problem, or is it too late for this guy to remain in Thailand who to me seems to be sleep walking into a blacklisting? He is still waiting several weeks more for a new pp by all accounts, as it takes that long, and finds the whole process too overwhelming?