I am back into my original account as this time as was able to use my tablet number to unfreeze my account and now i can get into Lazada on my PC.(Previously I was unable to do that) I needed to enter my phone number (from my tablet) to do the unfreeze. When I entered my tablet number, they sent me a code which I entered and that unfroze my account.
So I assume anyone can unfreeze if the use another mobile number to get in to unfreeze the account. I presume can use someone else's mobile number to do the unfreeze. The unlock code will be sent to that number.
Whilst I needed a different mobile number to do the unfreeze the record still shows my mobile number as my Lazada contact number.
Why is this so complicated??
Answer= TiT