Index Living Mall actually have sleep consultants(?) to advise you. I bought a latex mattress from them about 12 years ago and have never had a bad night's sleep on it.
I'm sure that you are right, but I think that the main criticism here is that the computer system should indicate in what way the form has been completed incorrectly.
I'm still waiting for a refund for flights to and from Vietnam at the start of the Covid outbreak. My oown small protest is to not book any more flights with the airline until I get the refund.
I don't agree. I live on an estate in Bangkok and there is no public transport of any type within 4 kilometres. And try getting a taxi or Grab etc. during rush hours and you'll wish you had a car.