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david_je

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Everything posted by david_je

  1. So the code is an added layer of protection. It doesn't help me since my problem is the system does not accept my username and password to begin with. Thanks.
  2. How did you set up having Vanguard send you passcode on Thai number? And did you do that because you had the very same log-in problem as I do? By passcode you mean the log-in password after inputting username? They told me that only way to fix my lockout was to phone them every time I wanted to log in and they reset password or security questions. They've also told me previously they cannot register overseas numbers, must be U.S. Thanks.
  3. If you use a VPN to access Vanguard or other account, you'd have to trust the VPN company with your personal details, no?
  4. I called Vanguard against last night, and they said the system is not accepting my login because Thailand is a "restricted" country and the only way for customers here to login is to call them every time and they generate a new password and reset security questions. But that can't be right because some people just on this thread said they have no problem logging in. Anyway, now I cannot log in even with new password and security questions reset. Issue is being sent to tech support and I will hear back next week. Now wondering if it's a system-wide thing with login from Thailand, or glitch only with my account and or computer/connnection, etc.
  5. I have not noticed such on Vanguard platform, and I am not sure I'd want to do that anyway.
  6. I have had this problem off and on over the years that I've been in Thailand. Then it was okay for several months and recently re-started. I can't use mobile app because I can't use a smartphone (eyestrain problem). Re trying to log in second time, I have done both: used the temporary password (it's good for 24 hrs), and changed the temporary password. Results the same.
  7. One Vanguard customer service officer said using a VPN may cause access problem.
  8. When I input my username and password, I get a screen that says they are incorrect. Happened several times in past month. I called Vanguard and they said this is common problem from Thailand due to security or Internet issue (explanation was unclear). Each time they gave me new temp password or reset my security questions and I could then access account. But then the same lockout (your username or password is incorrect) occurs the next time I try to log on. So only option now is to call them each time I want to log on -- not practical. Anyone else having this problem and found a solution? Thanks.
  9. Last year when I did Non-OA retirement extension at CW, the IO and her supervisor both questioned why I had the 800,000 split in 2 savings accounts and said next time I should use only one. I know these kinds of things sometimes depends on what IO you encounter. Anyway, I think I will use only one account now just in case.
  10. Is that a regular or special type of savings account at Krungsri? I don't recall the rate but mine at Bangkok Bank is much less than 0.9%. Even their 3-month fixed is only .375%. thanks.
  11. Just to confirm -- The time to transfer the 800,000 from savings to fixed would be 3 months after the date I received the extension? Immigration will check that it is an account that allows withdrawal without delay or penalty other than loss of interest?
  12. So the front label is what you'd get if you drank the entire carton (which in this case totals 5 servings), correct? Is it safe to say then that in all such products with front and back labels, the front is entire product and the back is each serving? I see the back label is percentages of recommended daily intake. I assume front label also uses the same measure?
  13. I've just done a 1-yr extension. As I understand it, bank balance requirements are the same as for Non-OA, which I previously had: 800,000 in bank for 3 months after extension, then 400,000b, then 800,000 for 2 months prior to the next extension -- is that correct? That leaves 400,000 free for 7 months of the year. I currently have the 800,000 in a saving account. If I don't need the 400,000 for living expenses, is it reasonable to put it in say, a 6-month fixed account (making a little bit more interest) and then transferring it back to the savings account 2 months prior to next extension date? Or transfer the entire 800,000 into a one-year fixed account 3 months after extension? Thank you for our advice.
  14. Many products on supermarket shelves have nutritional labels both on the front and on the back, mostly in Thai, and the info does not appear to be the same. Can someone explain pls? Example here. Thanks.
  15. I've tried a few and they are too salty, taste "inauthentic," etc.
  16. I just got 1-yr extension of 90-day Non-O (retirement) visa at CW and they did not ask for house book, owner ID or rental agreement. Those items were not asked for either when I applied for the visa. I did hand over the rental agreement in visa application, though I don't know if it was required. Only thing in addition to ubonjoe's list above for the 1-yr extension is a hand-drawn map of house location.
  17. Are these the same documents required if you are getting a 1-year extension from a 90-day Non-O (retirement) visa, as opposed renewal of a 1-year extension? I got the 90-day visa after entering visa exempt. Thank you.
  18. Is this a good time to buy? Do you have recommendations for specific funds? Where would I find expert opinions of good buys? Thanks.
  19. They don't show all charges before you make the transfer, only afterwards, so you can't compare before executing. You only know for sure it will be at least HSBC transfer fee of HK$50 and Bangkok Bank receipt fee of 200-500b depending on amount transferred. Thanks.
  20. Thanks for that. I had thought that if I selected recipient (also me) for those charges, the amount of the fees would be the same except that it would be deducted from my Bangkok Bank account rather than my HSBC. If I understand you correctly, that is not the case. Should I say anything in the "message to payee's bank" box?
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