SCOTT FITZGERSLD

as i mentioned here before, the "horror" in my story is the silent treatment i got from the PASS system. this is not robotic, it is human, humans decided to pay me with NO RESPONSE at all. however, today i got from my hotel NEW PHONE NUMBERS AND EMAIL for the PASS support, this changes everything - that is, if someone there will answer. otherwise, there is no point to keep on sending applications and wait for no response at all for who knows how long. this is not a game. many other bookings are involved. i lost 8000 baht because of this, can't do it again at the moment. first i will try to call those new numbers and ask the email about my last application. if they will come with some answer - any answer - than i can try again.

no sir, i do not have PLAN b for payment and not going to activate my international connections just to 4200 baht on , and than file again the application and wait again forever with no response at all just because of a new requirement that was added in the last day without telling nobody about it.

i checked again on the official THAILAND PASS site and it says only 50,000 USD insurance, nothing is mentioned about new requirement of asymptomatic quarantine cover.

very important information. thanks. it means that for the ones who can't complete a payment on the PSAS site, an agent can't help.

as i told you, i got APPROVED ONCE, so it means that my insurance was ok. but now this poster says there is a new requirement, that the insurance will cover assymptomatic quarantine, that is new to me, and i do not want to wait again until my flight is lost to hear about this or any other new requirment

i did not try again after my failed attempts. i asked the hotel i booked to try it for me and they aggreed, but it did not work also from them from THAILAND !! i saw few comments here of people who tried AND FAILED to do the payment on the PSAS site, one of them is from today. i sent screenshots of those compaints to the support of the PSAS site, and clarified to them that the problem still exist. hereby some of those posts: mfcb1niy.bmp 8twzp097.bmp 2rwljw9i.bmp

are you sure about it? is this a new requirement? i never heard about it

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not really, if he paid for one week ASQ, than he can stay in the hotel and hopefully recover within few days...i think

of course not, because in europe it is a criminal offence to accept tea money.

THE requirement is only from governments, airlines just follow orders.

ASQ is no problem because all your PCR is included in the price, and all the ASQ are confirmed very quickly. our complains here are only about the PHUKET SANDBOX . the problem is with the PSAS site to pay for 2 PCR tests, and from what i hear now agents will not help with that, they will want to see the PCR receipts before trying to "help" YOU. llrd059w.bmp

and more news: a hotel in phuket sent to me today NEW EMAIL and NEW PHONE NUMBERS for the PASS inquiries. will try to post them soon.

great news from the international front: UK cancel the requirement for PCR for all incoming vaccinated travellers. guess thailand will follow suit soon because, well...this is what thailand do and did - just follow the british. https://www.skyscanner.net/news/travel-briefing?utm_content=article1of1&utm_source=newsletter&utm_medium=email&utm_campaign=your-world_UK_2022-01-06&utm_term=flighthotel

i guess my advice here left many people pazzled, so i will try to explain. this advice is good only in thailand, and only in that particular repair shop i've found. when changing HDD / SDD all programs / content installed on the computer are lost, incl. the operating system. that shop offered to me the replacement for 500 baht, incl. NEW WINDOWS 10 and any other program that i will choose (office, photoshop, ext.). all included in the 500 baht. i did not had time to ask if those programs are properly licensed because i was too busy and had to run to swensens to drink macademia shake with cream on top, but i trust the technician to take care for all neccasry beurocratic requirements.

i thank you for your adviced and believe you truly want to help. but please understand that i created this post to raise awareness to the problem. there might be many reasons for an application to get rejected, but there is absolutely NO REASON IN THE WORLD to give NO ANSWER AT ALL. the worst part is that they DID NOT GIVE ANY ANSWER AT ALL until my flight date arrived. this is just nasty abuse of their power. and by the way, i DID GET APPROVED FOR THE PASS in the past, in early december !! but my flght was cancelled than i had to apply again than they added the 2nd PCR test. so i DID MANAGE TO GET ONE PASS in the past..but hey, it does not have to be that hard !! we are just people trying to travel to thailand !! if thailand does not want now travellers they should SAY SO CLEARLY and not play stupid games like the silent treatment !! we are not in high school anymore !!!

today i got email from the PSAS support (the PCR payment site), saying he is "leally solly"...so i sent back to him few posts of other people complaining that they could not pay, and clarified that the problem still exist.

i did wrote them and they said they have nothing to do with PASS, it is all controlled from thailand, unlike the COE. That is why all the abuse of the system by those so called agents

if you have the QR pass than yes, you can enter. that support email did work indeed in the negining of december, i also got a reply, but later all communication with them stopped.

yes, i can also give myself now all kind of logical advices, but you ignore one important factor here: TIME. there was no way i could know about my problem until it was too late. as the time passed, the PASS team did not communicate with me in any way, nor answered any phone calls or emails, and did not give their answer in the promised time. so there was no way i could even know that there is a problem as the time passed the date of my flight approached and... maybe they did it because they want me to use an agent, who propably share with them some tea money? hmmmm....maybe... and how come so many posters apeare here all of a sudden , reccomending me to take an agent and how fast is the agent and what is your problem just take an agent...???? so i can use an agent now, but now i will have again to book - and pay - for another flight and hotel and insurance and than who knows what will be the result. so i am feeling kind of tired from all this and need to relax with a tropical cocktail on some tropical beach to think it all over, but that beach is not going to be in thailand

you propably did not notice that i sent my application 15 DAYS AGO. but i got NO REPLY AT ALL !! so nothing was left for the last minute....but if they break all communication, than there is no way you can tell what is happaning, until it is too late !!

i did contact few SHA+ hotels and they all told me to pay the PCR myself on PSAS. the option to book a hotel with the PCR is not available anymore.

your application will be rejected and you will know it too late, if they will reply to you at all. this is what happaned to me. one option is to send the application again, with same email, and this time with the receipts

it is indeed freaking amazing. andnothing funny about it. this failed web site acctually blocks all travel to thailand.

DO we have a choice? those web sites are the only way to travel to thailand