The laminate boxes were right there and I could see them, 15 boxes of those could not fit in our car. And it never left their store, so it was not even a returned item. We asked to cancel the purchase just a few hours after on the same day.
They tried hard just not give the cash back, that's all.
I learned a lot, no more major shopping from TW or DH. HomePro is the best and Global next, unless they don't carry what I need.