FOR REFERENCE:
My apologies if I have mistaken this technology as the "facial recognition system", which is supposed to be in operation.
Last Thursday 14th November, I returned home to Siem Reap (SAI Cambodia) from Chiang Mai (CNX) using Air Asia's "Fly-thru" service.
On arrival at Air Asia's check-in desk, I was issued with two boarding passes CNX to DMK and DMK to SAI. The new facial recognition technology was installed but not operational. In fact the camera was blocked by an AA placard explaining cabin baggage size and weight. At the Immigration desk I presented my passport and both boarding passes, eventually being cleared to leave Thailand. At the departure gate, all passengers had to show their boarding passes.
So much for the new Thai technology operational from 1st October - defunct!!