Mee too, The Pulse system was far better on the catch up side of things. The Perfect system is far more complicated than the Pulse system. Also the web version of Perfect is too bad to watch, too much buffering.
A Policeman stopped me once for going the wrong way. He said this is a one way soi. So I replied sorry but I am only going one way, he didn't even smile. 555
Key Visa giives great service. I have used then twice to renew my passport and most recently since Darren passed I have renewed my sons passport with great service.