Never seen it so crowded like today, but getting there at 10.30 only 6 in front for extensions, great. Reassuringly they have a huge sign on a floor screen promising PROMPT ATTENTION. Today however that only seemed to apply to shutting the doors at 12 and turning off the lights! Got passport back at 2.30, so minus lunch hour took 3 hours to process a few extensions, only 6 more came in after us by the time we left. Recommend a sedative before going, and a pillow. At least no TM 30 nonsense. Seemed to have plenty of staff but felt sorry for the trainee giving out the passports, she was taking a few complaints, not her fault. The only amusement, apart from the sign was the two screens that show the line numbers, they went down as they often do and all they could get back was Netflix, they did it in the end, like everything else! Hopefully by next year they will be back at Paknam.