Went again the added documents, not even looked at! More agents walking straight in with no line numbers.
Mrs helped a guy out from Atlanta Georgia trying to extend his 30 day stamp for another 30 days, I thought this was easy! First they send him to the residence notification, they wont do it without a receipt from his hotel even though he has proof he's staying there, hotel wont send him one. Mrs rings them up and they do email it, she gets that printed out. Back to residence window who then send him down to visa extensions. They give him 4 forms to fill in and tell him what PP copies they want. Mrs fills the forms in for him and got him in the right queue. Think I would have given up. Maybe they want people to use agents?