Whilst agreeing with both @treetops and @Beerzy65, it seems that this type of water problem should be covered by the Condo’s building insurance, for which I assume you pay your share.
Same here: it had never occurred to me that there was such a motive for this service: prompts me to wonder why they provide a lot else for ‘“free” (given the maintenance fees, etc, here, nothing can really be considered to be for free!).