correct .... I mean if you order a toaster and a tiny package turns up then sure you just don't accept.
I have had a few items that were either wrong color or one didn't work and because I didn't request the return within 3 days ( for deposit into lazada wallet ) then it's a real task to get your money back imo .... at first the seller didn't agree to refund but after 10 video's Lazada accepted the refund, then they wanted my bank details, which I am very reluctant to give any company especially in Thailand ...... hence, I just didn't bother chasing it up anymore .... so 2 or 3 items I just wore the loss ....