Well All I Can say The Nong Khai Branch on Meechai Road NEVER Did ANY Of that for me & My Pink Card, Both The Teller & The Supervisor Dismissed Me straight away so I went to their other branch at Asawann ( Old Tesco / Lotus ) & Had NO Problems doing what I Needed to,I've Since phoned their HEAD Office in Bangkok to complain about this matter plus the Arrogant Attitude of BOTH Members of the 1st Branch....I'm Still Waiting for an answer from them but " Happy " to say I Never held my breath whilst I was waiting.....So @scorecard...Depends on the branch.I Guess You are CORRECT.....