Well as one respondent suggested I got in touch by email with VFS with a few queries. They responded within an hour or two, nothing to do with them they provide the biometric collection that’s it.
so far I’ve been at it 3 half days, I’ve found a catch 22 and a few instances where the phone is an unsuitable device but eventually got one nearly finished. Looks like I’ll be uploading documents for a day at the end of it. Ie the same documents as the other applicants in some cases, typical red tape, I’m quite convinced it’s been made as difficult as possible to push you towards agents or lawyers. Probably corruption at this end.